Khách sạn Maidstone

"I would never stay here again. It’s beautiful yet totally impractical for guests. There is a “no shoes allowed” policy meaning I slipped as I carried my bags up multiple flights of stairs in socks, no air conditioning & no actual shower (just a large bath with hand-held shower handle). I think the owners have severely misjudged what the average guest wants. I paid about the same the week before nearby at the Premier Inn for all the amenities I wanted in a better location. I’ll be staying there...

"lovely stay"

"The stairs to our room weren’t cleaned, there was dirt and grit on them our whole stay, 2weeks."

"Staff and Patrons very kind"

"great"

"None"

"."

"The hotel is classed as a 4* hotel. I think this is perhaps because of the amenities and perhaps the size. The hotel rooms are very tired and not up to 4* standard, well the one I had was and lacked things I would have expected in a 4* hotel. There was a small cupboard as a wardrobe with about 3 hangers. One chair. No drawer unit. The bed was very comfortable and the white linen was clean and comfortable. The staff were very helpful. I did not see all of the hotel only my room. I would not...

"Overall we were happy with our stay. The outside if the hotel and grounds are pretty, the food in the evening and morning was to a very high standard. We stayed in a very good sized suite, which pleasantly surprisingly had 2 bathrooms with matching showers, toilet and bath. On the whole, the staff were polite and accommodating to our requests. The reason for 4 stars, there were elements of the room and dining room which could do with some tlc. Paint chipping off skirting boards, damage to one of...

"clean tidy. the only problem my food kept been taken, 3 times"

"The member of staff was extremely rude and passive and dismissive. The bedroom was messy and there were lots of inappropriate noises going on at 2am. It was a very unsettling experience. Do not go."