"Absolutely beautiful hotel and lovely staff. You are made to feel valued and welcome from everyone. The housekeeping staff are non intrusive, efficient and respectful of your privacy. The pub stuff are phenomenal, excellent and quick service with perfectly made cocktails. The breakfast/dining room is beautiful. The food is fresh, served quickly and the host and serving staff are kind and friendly. I cannot say enough good things about the ladies at reception. They were so helpful with my package deliveries trying to get my son set up at uni. They laughed along with me at the ridiculous packaging I would receive and were so gracious, thoughtful and helpful. The owners of this hotel and their guests are incredibly lucky to have such amazing staff to look after them. With more trips to Colchester coming, this will be my choice every time. I look forward to their welcoming smiles and a perfectly made espresso martini! Thank you so much for turning a difficult and stressful trip into a fantastic experience. Truly one of a kind!"
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