Khách sạn Malvern

"The room was spotless and was well maintained with everything functioning as it should. The staff were courteous. The restaurants were spotless too. "

"Had to change to a room with a shower only for disability reasons. Fire alarm close to 10pm didn't help because it was freezing cold outside in the meeting point in th parking lot. Not a fault of the hotel, but thermal blankets from the fire brigade would have been nice"

"Room 3 was really spacious, more like a suite with comfortable sofa and armchair and low table too. The many pictures on the wall were tasteful. The bath was particularly good!"

"Well positioned for walks. Friendly staff. Adequate rooms and meals"

"Another first class stay at the hotel; very pleasant."

"Parked outside front of Hotel.Average breakfast,plates cold. Coffee station poor."

"Disappointing all round. Room tired and shabby, plus not thoroughly cleaned. Spa showing its age (eg not all pool jets working). 30 min spa massage was actually closer to 20 mins. Emailed final bill included a “optional” service charge that could not be declined I.e not optional. "

"I really enjoyed my stay at Kitts Cottage. It had all the necessities for a comfy, snug stay and the owner was very helpful."