Reviews, Deals & Photos 2025

4/10 Poor

Namhla

6 Jan 2016

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

The Des Roches Hotel Experience

It took an Hour and 15mins during which 5 calls were made to the front desk & all the guy at the front desk Zakhele had to say is that his job is to transfer the call to the laundry then they'll deliver the iron. After all that time my partner walked to the front desk on our own accord in order to get an iron. If delivery of the iron was the issue we could have been informed, so that we could go fetch it! Even as the time progressed no possible solutions were given just the same routine of calling the laundry; is there no follow up system in place to say this room required an iron, has it been delivered? Perhaps transfer the room to the laundry so that if irons have gone out they can estimate how long it will take to get an iron. So much for 4 Star!

6/10 Okay

Verified traveller

16 May 2017

Liked: Room comfort

Good location don't stay out when dark

Hotel sea view room good size car park.tv poor wifi poor

2/10 Terrible

Raj

2 May 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Colin

1 May 2017

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

Not 4-star

Door to room badly fitted and rattled. Maintenance attempted a fix but failed. No clean towels even after asking housekeeping. WiFi appalling.

10/10 Excellent

Claire

18 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

dm

17 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sithembele

5 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities

A great place to visit when in Margate, for sure!!

I really enjoyed my stay. The staff service is great. The food was well prepared too. The hotel is easily accessible. Has all the sports channels I like watching soccer on. Happiness! However, there is no swimming pools to cool off at.

8/10 Good

ridwaan

20 Mar 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

James, Dallas TX

15 Mar 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

In dangerous area in the night.

No water given ...no dryer...noisy from wild guests into the night. Scary and don't know how they got 4 stars...Equivalent to a 1 star hotel in Philadelphia

8/10 Good

Travis

6 Mar 2017

Liked: Cleanliness, room comfort

The staff could be better trained but all in all a nice relaxing stay

8/10 Good

Roxanne

20 Feb 2017

Liked: Cleanliness, staff & service, room comfort

Value for our money!

Enjoyed our stay was a lovely short relaxing weekend away from home. Everything was within our reach. Food was reasonably priced at Skyroof restaurant. The breakfast offered was perfect and very filling, with lovely staff working in Relish restaurant (all very pleasant and helpful). Overall our stay was value for money. Thank you (will definitely be back)

8/10 Good

Steve, Baltimore, MD

26 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and staff, BUT.....

Great location and staff. The hotel is rated at 4 stars, but I wouldn't give it more than 3 stars. It has a spa but it only has one technician that does all the services and the spa is poorly stocked for many of its services. Also the hair salon is closed permanently. The hotel only has one lift, which was okay while we were there but during the busy season I think it would be aggravating waiting for it. Also, you can't charge your meals to the room in either the restaurant or the hotel bar, which makes it inconvenient. The hotel is located only 1 block from the beach and overlooks the shoreline. It is a new hotel and the rooms are very comfortable and big. The staff is very accommodating and extremely professional. Overall, I would stay there again and recommend it to anyone interested in staying at Margate.

10/10 Excellent

Munya

22 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Maree

11 Jan 2017

Liked: Cleanliness, room comfort

Well located and superb view from roof top

Stunning hotel, with lots of potential. Rooms are stunning. View is amazing. Walking distance from beach. Stunning pool area. Skyy Bar is beautiful. Had to beg for towels to shower on day of arrival. Service at dining area was not very good. Breakfast was not worth it at all.

6/10 Okay

Verified traveller

9 Jan 2017

Liked: Room comfort

6/10 Okay

Verified traveller

8 Jan 2017

Liked: Cleanliness

6/10 Okay

Verified traveller

7 Jan 2017

Liked: Property conditions & facilities

The staff was very unfriendly and they need to improve on the restaurant service.

2/10 Terrible

Ntombizodwa

3 Jan 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay was terrible.bedding was not changed in 3 nights. Rooms were dirty.only one lift and causes congestion

8/10 Good

Sagree

3 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was a pleasant stay.big room and comfortable

8/10 Good

Nkosenhle, Johannesburg

2 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking

Great stay but the parking is not convenient. parking on the other side of the building and walking all the way is not nice at all. something must be done about it.

8/10 Good

Sibongiseni

1 Jan 2017

Liked: Cleanliness, room comfort

Disliked: Staff & service

Clean linen

Very clean rooms and wonderful breakfast

10/10 Excellent

Jacques

1 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Suraya

23 Dec 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was good except breakfast

10/10 Excellent

Verified traveller

19 Dec 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ricardo

9 Dec 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

I really enjoy staying at this hotel.

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Desroches Hotel

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Desroches Hotel Reviews

Reviews

Good

8.4/10

7.4/10

7.4/10

Reviews

4/10 Poor

Namhla

The Des Roches Hotel Experience

Namhla

6/10 Okay

Verified traveller

Good location don't stay out when dark

Verified traveller

2/10 Terrible

Raj

Raj

4/10 Poor

Colin

Not 4-star

Colin

10/10 Excellent

Claire

Claire

10/10 Excellent

dm

dm

8/10 Good

Sithembele

A great place to visit when in Margate, for sure!!

Sithembele

8/10 Good

ridwaan

ridwaan