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El Fenn

4.5 star property
Luxury spa property, walk to Jemaa el-Fnaa

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July 2024

Photo gallery for El Fenn

Terrace/patio
Room (Small) | Minibar, in-room safe, individually decorated, desk
Breakfast, lunch, dinner served; Moroccan cuisine
Family Suite, 2 Bedrooms | Minibar, in-room safe, individually decorated, desk
Turkish bath/hammam, body treatments, facials, 2 treatment rooms
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Bar
    BarBar
  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Parking available
    Parking availableParking available
  • Room service
    Room serviceRoom service

Explore the area

Map
2 Derb Moulay Abdellah Ben Hezzian, Bab el Ksour, Medina, Marrakech, 40000
  • Popular LocationLe Jardin Secret6 min walk
  • Popular LocationJemaa el-Fnaa7 min walk
  • Popular LocationMajorelle Gardens4 min drive
  • AirportMarrakech (RAK-Menara)13 min drive
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Room options

Available filters for rooms
Showing 7 of 7 rooms

Suite (Extra large)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Free cots/infant beds
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
2 bedrooms
Bathrobes
2 bathrooms
  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds and 2 Single Beds

Room (Small)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Hairdryer
Bathrobes
Free bottled water
Minibar
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Room (Medium)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Free cots/infant beds
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Large)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Free cots/infant beds
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 3 Bedrooms

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Free cots/infant beds
3 bedrooms
Bathrobes
3 bathrooms
Private bathroom
  • 90 sq m
  • Sleeps 6
  • 3 King Beds

Panoramic Suite (Extra Large Room with Private Terrace)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Free cots/infant beds
Separate bedroom
Hairdryer
Bathrobes
Free bottled water
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Marrakech

Located in Marrakech, El Fenn is in the city centre. Jemaa el-Fnaa and Avenue Mohamed VI are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Majorelle Gardens and Oasiria Water Park. Travelling with kids? Consider Le Jardin Secret and Agdal Gardens.

What's nearby

  • Le Jardin Secret - 6 min walk
  • Jemaa el-Fnaa - 7 min walk
  • Marrakesh Museum - 10 min walk
  • Marrakech Plaza - 2 min drive
  • Majorelle Gardens - 4 min drive

Getting around

  • Marrakech Central Station - 8 min drive
  • Marrakech (RAK-Menara) - 14 min drive

Restaurants

  • ‪Argana - ‬6 min walk
  • ‪L'adresse - ‬5 min walk
  • ‪Café Kif Kif - ‬4 min walk
  • ‪Kabana - ‬2 min walk
  • ‪Maison MK - ‬2 min walk

About this property

El Fenn

Family-friendly property near Jemaa el-Fnaa
Near Marrakech Plaza, El Fenn provides a free breakfast buffet, a rooftop terrace and a garden. Treat yourself to a body treatment, a massage or a manicure/pedicure at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge).
Other perks include:
  • 3 outdoor pools
  • Breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Babysitting (surcharge), a gift shop and a 24-hour front desk
  • A reception hall, a porter/bellboy and laundry services
Room features
All rooms are individually decorated, and boast comforts such as air conditioning and dressing gowns, as well as perks such as safes and WiFi.
Other conveniences in all rooms include:
  • Baths or showers, free toiletries and hairdryers
  • Furnished balconies or patios, wardrobes/cupboards and heating

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Return airport shuttle (surcharge)
  • Valet parking on site (surcharge)

Food and drink

  • Breakfast available for a fee
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's club
  • Full-service spa
  • Library

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • Lift

More

  • 2 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 150.0 per day.
Cots (infant beds) are available for EUR 25.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.51 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: EUR 0.51 per person, per night
  • Service fee: EUR 5 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

El Fenn Hotel Marrakech
El Fenn Hotel
El Fenn Marrakech
El Fenn Property
El Fenn Marrakech
El Fenn Property Marrakech

Frequently asked questions

Does El Fenn have a pool?

Yes, this property has 3 outdoor pools.

Is El Fenn pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Fenn?

Valet parking is available for a fee.

What time is check-in at El Fenn?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at El Fenn?

Checkout is at noon.

Does El Fenn provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is El Fenn located?

This family-friendly Marrakech property is located in the historical district, within a 10-minute walk of Dar el Bacha Palace and Jemaa el-Fnaa. Majorelle Gardens is 1.4 mi (2.2 km) away.

El Fenn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 93 reviews" "
Rating 8 - Good. 14 out of 93 reviews" "
Rating 6 - Okay. 3 out of 93 reviews" "
Rating 4 - Poor. 0 out of 93 reviews" "
Rating 2 - Terrible. 2 out of 93 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to for Morrocco!
Amazing hotel, with great customer service and overall great hotel to stay in. Highly recommend staying here!
Stayed 4 nights in Mar 2020

10/10 Excellent

Rahul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Honestly an amazing hotel. Great food, Amazing views. The service was impeccable. The room was super comfortable. Lovely pool
Stayed 2 nights in Mar 2020

8/10 Good

MZ, San Francisco- CA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful property, friendly staff- all very helpful and genuinely kind. I found significant issues with the rooms though - from a shower that backed up flooding the WC, to mold on bathroom walls ( large areas covered in mold not little bits) a clogged, old hand shower, very spotty WiFi, heat out entirely in one room ( attributed the issue to a storm however it had began the day before) wobbly, unkept furniture, lounge chair on which the bottom had given out, loose, old bathroom faucets that were all loose and wobbly etc. For the price of the rooms (or any cost for that matter) I found all these things unacceptable. I brought up some of the significant issues to the staff while there(backed up plumbing etc) and was moved to 3 different rooms during my stay. The staff was accommodating but spent a lot of time apologizing (I felt so bad for them) I am a kind and reasonable person and I fault the facilities manager - Focus needs to expand to the basic function and care of the units and not rely so much on the “optics” and aesthetics to carry the property through. The things I noticed seemed chronic and to not have been tended to for a long time (like the mold covering a huge part of the wall- that would take months) To experience issues with BASIC ESSENTIALS like the bathrooms seems inexcusable. The service staff is kind and lovely but I will not stay here again. Whoever is in charge of maintenance of the units needs a talking to by ownership.
Stayed 10 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical place to stay. One of the best hotels i have stayed.
Stayed 3 nights in Nov 2019

2/10 Terrible

Min Lee

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Fenn is such a beautiful hotel, the art and decor are perfectly curated and the rooms are each so unique and interesting. The staff and service was perfect, food was great, water available everywhere, great amenities in the bathroom. Also went to the spa for the Royal Hammam treatment and really enjoyed it.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience, Lovely management and staff. My first and always options in Marrakech
Stayed 4 nights in Jul 2019

10/10 Excellent

Suzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
Outstanding and memorable Interior design stunning
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very nice service I have loved staying there , super professional and real Maroccon experience
Stayed 4 nights in Apr 2019

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is unbelievably beautiful and the location is perfect. We had a few uncomfortable incidents with the staff that really put us off. Would definitely stay there again but hope there is an improvement in how the front desk staff deals with the guests.
Stayed 5 nights in Mar 2019