Search Apartments in Masai

"The property is at a convenient location nd shopping closed by. There was no taxi stand nearby so you have to rely on Grub and Wifi Access. In the lobby, they don't provide any help to call taxi or Grab. At a minimum, WiFi access is required in the lobby. Overall the place is great."

"Overall very comfortable"

"Good location-very near Legoland Malaysia. Complete furnishings. Clean and spacious."

"Apartment was clean, but facilities very basic. One bedroom had no curtains. After reporting was given a simple cover for the middle part of the window. 1 mattress not comfortable, as it sags in the middle. "

"Clean and spacious place, safe and convenient for family👍👍👍, I will come here again ."

"Good for big families as there are four bedrooms. Note that only two rooms come with attached bathroom. A third bathroom for common use and a fourth bathroom behind kitchen and is too small to shower in. Location is convenient as just at KSL mall. However, getting in and out of apartment is inconvenient as we only had one access card when there are 10 of us. Need to pay deposit one day before stay and it is contactless check in or out."

"The building was old and in poor state (the photo advertised is not reflective) When we arrived after a long journey, we were told we needed a pin to enter the building. We had to pay a deposit of 300 ringgit to get this pin, and we were told that it may take 45 minutes to get the pin sometimes. There was another family we met there who were dismayed at what they saw. The advertisment is not reflective of what we got. We both decided to leave. Bystanders told us this often happens. It was a...

"I liked it close to Legoland park. Really big grocery store just in front of property. Really quiet and not so much cars around. "

"Communication not strong. Instructions should have send one day in advance. The location full of constructions and inconvenient to drive. We need to locate the block, look for the security guard and letter box to retrieve the access card. The car park’s sign not clear and difficult to view due to the colour code use and small font! However, the house is clean and comfortable. It will be better if broom is provided as we need to do some cleaning for 4 days staying."

"Good for family with kids, nice environment."

"super poor communication. "

"There was mould in the ceiling, stains on the sofa and bed sheets, peeling paintwork on the wall and ants on bed and the dining table. The pictures shows a homely and clean apartment but when we arrived it was not the case. We had 2 kids with us and no one wanted to stay there. As it was 11pm by the time we checked in, we had little choice for alternative accommodation. Check in was not easy either as we were initially given the wrong password to get the key. It was so bad, we decided to only...

"I received last min cancellation request from the property saying they have ceiling issue. No alternative replacement and solution given, and I have yet receive any refund from them. "

"Safe and clean. Near to custom. Good for family. "

"Nice area. Close to attractions and have restaurants within walking distance."

"for the price overall ok"

"2 days before my stay, i had reached out to the apartment via Expedia and directly - to request for early check-in as i was coming in to JB in the morning. However there were no response from them at all (despite the info provided is to request at least 24 hours in advance). When i got there, i had to frantically look for a contact number to reach out to, so that i could get the check-in details. Nothing was provided to me. Finally when i got a contact number, they informed me that there's no...

"Aircon condenser was very noisy and not cooling, sofa and blankets old with stains. Wi-Fi not bad. Noisy from nearby road. Toilet amenities can be better."

"Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers… "

"Front office staff are fantastic!!👍"

"The hotel was very quiet and clean. Lovely pool Not that much around in terms of shops and things to see. We stayed due to Legoland but had an extra day and not much to see. The restaurants close by were good and nice atmosphere on the water. Pity some old developments opposite that really make the place look a little gloomy otherwise would be great view. Rooms were comfortable and clean and very spacious, huge living area. "