Find hotels in Massanutten, VA from 1.634.038 ₫

"The check-in was a bit of a challenge because our keycards would not open the door. We drove back to check in desk and they programmed brand new keys and that did not work so we had to call security to let them open the entrance door to the condos. They could not figure out why the door could not be opened, but our condo door opened and we got in. They promised to fix it but never returned, so we went to bed with the entry door unlocked. We ended up having to call again the following day to ask them to fix it. Which they came and did. That second night , we did not get much sleep because a load noise sounded as if was coming from the a boiler room every 20 mins and lasted about 6 seconds would jar us out of our sleep. We didn’t bother to call because we honestly thing they would take care of it so we just waited to leave the following morning. The condo itself was clean and spacious and the appliances worked ok, and the staff was ok. Beautiful property and relaxing atmosphere. Still not sure if we’ll be returning. "

"Massanutten has always been a beautiful place to visit and rooms are nice. Never lets me down!!!"

"Very clean accommodations with everything needed "

"Beautiful place and lots of amenities "

"Condo was very clean and nice decor. Fireplace was a great touch while sitting in the living room on cold nights. Staff were friendly throughout the trip including condo check in and all ski lodge staff. Well kept slopes. Chair lift staff had a nice sense of humor and helpful. Will definitely come back! "

"The snow that blocked the pathway was not shoveled until two days after our arrival. It was dangerous and a liability. In addition, there were no instructions for how to turn on the fireplace so we had to have maintenance come to show us how to do it. Finally, despite our multiple attempts to call reception after arriving to our unit, no one ever answered. We had to wait until the following day."