Khách sạn Matfen

"Clean and comfortable bed"

"We returned after the room had been serviced to find my little girls teddy tucked up in bed with a packet of biscuits. She was thrilled. Lovely thought. Thank you to the room service team!"

"A big thanks to all Staff Arrived at 1830 30 hours after leaving Boston usa due to BA incompetence delay followed by delay Finally lost our luggage.Staff offered tooth brush etc.2 drink vouchers Room great Bar and drink wonderful Pizza perfect for 2 very tired 70+ travelers Room very quiet 12 noon departure great.You guys saved the day"

"Staff at check in and out not helpful Room was very poor only one pillow per person toilet/bathroom very scruffy ,ironing board had holes in the ironing surface windows in need of refurbishment"

"All good. "

" Surprisingly terrific!"

"Clean room, good free breakfast and free parking"

"Nice hotel with friendly staff Busy pub & restaurant- great breakfast included in the cost of the stay Beautiful village with lots of history Lots of dogs staying & visiting with diners No lift (elevator) but they carried my bags up the stairs for me so that wasn't an issue They give you a key to the outer door so if you're out late (like I was for a wedding in a nearby location), you just hold a key fob to the door & you have 24 hour access They kept my bags free of charge so I could stroll...

"My dog stood on pin"

" I'm disappointed with our recent hotel experience. We booked a relaxing birthday trip for my wife, but the hotel was crowded with unmanaged children and noisy guests. The pool was unmonitored, and my wife was injured by a ball. The staff seemed overwhelmed and didn't manage the crowd effectively. Expected better service from Marriott and plan to raise this issue with them. "

"Room was clean and staff friendly. TV only had 2 channels that worked and when you flush the toilet the bedroom walls shook as if something was going to errupt from within. Breakfast was a disapointment and not worth. It was meant to serve until 10:30 but at 9am it was like locusts had attacked. Whilst hot food did eventually get restocked the pastries etc didnt. "

"Shower was very hard to adjust temperature. Everything else good."

"Lovely views of the river , friendly staff ,nice room not great for a vegetarian- everything I ordered they didn’t have . …."

"Good"

"Parking was great staff very helpful"

"room was very clean and modern. the only downside was it was a bit dark could do with mirror being near window . breakfast was ok not worth the flat rate we were charged tho. better value eating else where. evening meal was great lots of choice and portions huge. staff were very friendly and helpful. loads of parking spaces for being a large and busy hotel. lovely swimming pool.would definitely stay again"

"Lovely little boutique hotel with everything we needed for a short break. Highly recommendable!"