Khách sạn Matteson

"The breakfast menu was good. My only complaint is that the pool was closed. "

"just there"

"The property was clean, amenities were good! There was an issue with my reservation being cancelled and credit card issues having to be disputed! Unfortunately, a crew of younger guest checked in and made the stay very uncomfortable! They were up all night being noisy and even created some damage to the property. They stay would have been great with the exception of that! Not sure if I "

"The rooms were clean, well stocked, and the staff were very friendly. Very pleasant stay. We were there just over night. Breakfast was one of the better ones we have had!! Very pleased."

"The staff was friendly upon arrival, they were very helpful with any questions we had, as well as information that we needed to know regarding the hotel and amenities they offered. I would recommend to many!"

"I booked this hotel from out of town! When I got there the staff were really nice and the hotel was very clean! I stayed do 4 days on my 2nd day my room key to the pool didn’t work! The lady Char at the front desk made it seem like it was my fault and told me she needed to look into my reservation and just had a nasty attitude because she took my key and locked me out of my room! I waited over 30 minutes for her to figure out what’s wrong with my key that she kicked me out of my room with....

"I have to awly mention Kia!! She hands down handled check ins, check outs, rude patrons, manual walk ups to rooms, impatient individuals, calls to corporate, IT calls, ALL with PROFESSIONALISM, PATIENCE, KINDNESS & I DONT THINK SHE EVER WENT TO LUNCH IR HAD A BATHROOM BREAK through the entire shift. It was even a gathering in the first floor room, and these people were spilling stuff all through the lobby and tracking it all over the floor and she had to try to make sure that that got cleaned...

"Not much choices. Very simple menu."

"Parking is easy, but location can make ingress and egress difficult. The property needs updating."

"Very pleased to find our room very spacious. I can't remember having a hotel room as large. Bed was mostly comfortable, but I like a firmer mattress than what they had. I still slept well. All personnel in the hotel and casino were very friendly and helpful. We were always greeted no matter where we went. The only downside of staying here is a lack of breakfast offerings. Not uncommon for a casino hotel, but we had to go elsewhere to eat. I definitely would return. I will mention that I...

"5stars"

"The room was very nice and the breakfast was much better than I expected. The only downside to the hotel was in the main hallway it did have some smell of weed."

"The staff had no problem allowing us to check in a little early since we arrived in town sooner than expected. Very polite, clean room and great breakfast. This was our 3rd time staying here and will definitely stay here again when visiting family."

"Yes "

"The staff in the evening was great. She did her best to help with the issues that I encountered, namely no hot water. Tried two other rooms and found satisfactory warm water. The next morning watwe was also not hot. Was very disappointed to not have a hot shower after travelling. "

"Smell like smoke."

"Mattress need replacement. Not comfortable. Old property"