Khách sạn Khu dự trữ sinh quyển Maya

"Bad customer service"

"El hotel es hermoso, las personas muy educadas y dispuestas a atendernos. La comida fresca y deliciosa. Los toures del hotel para el lago y las playas super recomendables, Luis nos cuidó y dio toda la información del lugar. Estamos dispuestos a volver, excelente estadía."

"We had the a fantastic time. This is the most amazing hidden gem in Guatemala. Whether staying at the hostel or hotel, the staff treat you as if you are the most special guest they’ve ever had. Fantastic food at the very chic and cute jungle themed hotel restaurant, which was an average of $20 per person for a very upscale meal. Rooms are a good size and cute theme, very clean sheets. The pool is a perfect temp and the pool area is so cute. Everything is on theme and very comfortable which I...

"Excellent location to access Tikal. Pool was amazing! We swam in the rain. The bungalows are incredible. We appreciated having power at night to charge phones, even though the main building turns off their generator. The food is great, staff was kind and patient with our limited Spanish. Netting around the beds was a must for night time, worked well and kept the gnats out. Overall excellent experience and highly recommend staying here to explore Tikal. "

"great place"

"とても清潔でスタッフの対応が素晴らしい！ジャングルの中の朝は吠え猿、ハゥリーモンキーの鳴き声が遠くに聞こえ、とても神聖に感じる朝を迎えることができた。"

"Excelente, hermoso y el trato de el personal un 10"

"It was a quick stay but pleasant. "

"No comi"

"We loved out stay at Casa de Don David! The grounds are beautiful and the rooms were comfortable for our visit to Tikal. The food was also delicious. The staff helped us arrange a driver for airport pickup and dropoff as well as transportation to and from Tikal. We would definitely stay here again! Thank you!"

"La alberca no era lo que esperaba "

"Hice mi reserva y pago por medio de la pagina. Cuando llegue al hotel, me indicaron que no trabajaban con niguna pagina se hoteles y que no tenian mi reserva. Al contactarme con Hotels.com para conentarle el caso me indican que no se pudieron contactar con el establecimiento por lo que no me podian hacer un reembolso. He usado muchas veces Hotels.com y es la primera vez que me pasa esto, lamentablemente una lección de $100 :("

"Excelente servicio. Personal amable y lugar muy familiar con naturaleza en todos lados. Comida de buena calidad"

"Check in was easy the hotels restaurant food was great but the wait staff was a little slow in getting drinks taken and prepared"

"The reservations staff has no idea of customer service, they are rude and empate"

"Staff was helpful, nice hot water as well. Only complaint was that they closed the pool early ,😭😭 and it was so nice and cool especially with the hot water. They explained that they needed to put chemicals in the pool but I'd suggest that atleast if guests are there using the pool, maybe super early morning would be better. At night, there's nothing better than relaxing in the pool."

"It was good, very average hotel. Nothing special, average rooms. Only complaint was that the bed was a bit slanted somehow. If you just want a decent place with AC and a good breakfast it’s definitely worth the money."

"Well located, nice A/C in the room. The front desk staff were extremely helpful. I think this was the best feature of the hotel. We felt safe and well taken care. One of the pools was not open which not a as a bummer. But overall it was a good experience."

"The hotel staff was very unhelpful! Loud construction and no privacy , workers can see right into the bathroom! Very uncomfortable, waking up to load banging noise, also the dust from the construction coming into the rooms making it hard to breath .Be aware !!"