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"The staff is friendly and the manager was accommodating. The food was great. We enjoyed our visit."

"At check-in, there was no salutation. I was never asked for ID or who I was. They led me straight to my room. This raises serious security concerns. The pipework under the sink was non-existent. So I had to deploy a bucket to collect waste water and avoid spillage in the room. Unlike any other hotels I have stayed in Uganda, there were no bedside tables, no bedside table lamps, no coffee kettle. There was very little natural light in the room. The windows are designed to remain permanently shut, creating prison-like feeling. The staff (excepting the restaurant personnel) were evidently untrained. Their understanding of hospitality was alien to anything else I have experienced elsewhere in Uganda or around the world. I will never voluntarily recommend Dream Wood Suites. "

"clean room, bathroom, well equipped. Staff efficient and kind, professional. Restaurant OK, efficient service."

"My third time staying here. I come to Uganda for a charity - so on a budget. Also staying by myself. I travel out each week day to work and spend evenings and weekends here. I like the Wagga because of the large garden it. You have a feeling of space. It feels safe. It is quiet at night. The WiFi isn't brilliant but OK. The staff take good care of me. But there can be very noisy weddings at weekends. The restaurant is limited and the coffee lousy. There are no leisure facilities like a pool or gym. This time I had to pay cash for my meals/laundry on check out (before I used a card)."

"Its a peaceful place to relax, reception is excellent and professional. I would recommend this place to anyone who wants to stay in Mbarara."