Skip to main content

Crowne Plaza Memphis Downtown Hotel by IHG

3.5 star property
Travelers enjoy downtown Memphis energy while relaxing by the seasonal pool or savoring happy hour drinks at Notes & Provisions restaurant and bar

Choose dates to view prices

The Crowne Plaza Memphis Downtown Hotel, near Beale Street, welcomes guests with amenities like a library, gym, and seasonal outdoor pool. Enjoy the hotel's restaurant, high-speed WiFi, complimentary newspapers, and attentive staff. Perfect for unwinding or exploring the city.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

8.0 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Mid Floor)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Mid Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds (Mid Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
Suite, 1 King Bed with Sofa bed, Kitchen, Park View (Balcony) | View from room

Hampton Inn & Suites Memphis-Beale Street

Downtown Memphis
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
8.8 out of 10, Excellent, 1,244 reviews
The price is 3.641.467 ₫
4.376.795 ₫ total
includes taxes & fees
25 Jan - 26 Jan
Hampton Inn & Suites Memphis-Beale Street
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Downtown Memphis, a neighbourhood in Memphis, Crowne Plaza Memphis Downtown Hotel by IHG is in the entertainment district. Graceland and The Peabody Memphis are local landmarks, and travellers looking to shop may want to visit Bass Pro Shops at the Pyramid and Overton Square. Mississippi River Museum at Mud Island and Memphis Music Hall of Fame are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Memphis travel guideOpens in a new window
Map
300 N 2nd Street, Memphis, TN, 38105

What's nearby

  • Renasant Convention Center - 3 min walk - 0.3 km
  • St. Jude Children's Research Hospital - 5 min walk - 0.4 km
  • Bass Pro Shops at the Pyramid - 7 min walk - 0.6 km
  • The Peabody Memphis - 14 min walk - 1.2 km
  • Beale Street - 17 min walk - 1.5 km

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬13 min walk
  • ‪Kay Kafe - ‬13 min walk
  • ‪Taco Nganas - ‬11 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Westy's - ‬4 min walk

About this property

Crowne Plaza Memphis Downtown Hotel by IHG

Hotel near Bass Pro Shops at the Pyramid
Near Beale Street and FedExForum, Crowne Plaza Memphis Downtown Hotel by IHG provides dry cleaning/laundry services, a gym and a business centre. The on-site restaurant, Notes & Provisions, offers breakfast, dinner, light fare and happy hour. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Additional perks include:
  • A seasonal outdoor pool, along with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), a free local area shuttle and self-parking (surcharge)
  • Express check-out, express check-in and luggage storage
  • A vending machine, smoke-free property and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All 230 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch HDTVs with premium channels
  • Fridges, coffee/tea makers and heating

Similar properties

View from property
Sheraton Memphis Downtown Hotel
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
7.6 out of 10, Good, 1,006 reviews
The price is 3.104.628 ₫
3.894.530 ₫ total
includes taxes & fees
25 Jan - 26 Jan
Sheraton Memphis Downtown Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 9:00 AM for a fee: USD 7 to 20 for adults and USD 7 to 20 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Notes & Provisions

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 8,686 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 October to 1 May:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 60.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 to 20 for adults and USD 7 to 20 for children
  • Self-parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Frequently asked questions

Does Crowne Plaza Memphis Downtown Hotel by IHG have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from October 31 until May 1.

Is Crowne Plaza Memphis Downtown Hotel by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 kg per pet. There's a fee of USD 60.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Memphis Downtown Hotel by IHG?

Self-parking is available for USD 22 per day.

What time is check-in at Crowne Plaza Memphis Downtown Hotel by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Memphis Downtown Hotel by IHG?

Checkout is at 11 AM.

Where is Crowne Plaza Memphis Downtown Hotel by IHG located?

Located in Downtown Memphis, this hotel is within a 15-minute walk of St. Mary's Catholic Church and Bass Pro Shops at the Pyramid. Mississippi River and Beale Street are also within 1 mile (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Crowne Plaza Memphis Downtown Hotel by IHG Reviews

7.8

Good

8.0

Cleanliness

7.2

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 166 out of 359 reviews
Rating 8 - Good. 74 out of 359 reviews
Rating 6 - Okay. 56 out of 359 reviews
Rating 4 - Poor. 28 out of 359 reviews
Rating 2 - Terrible. 35 out of 359 reviews

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service
Staff was extremely friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Maurine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and polite; rooms were nice and clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Omar T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All areas surrounding the property were in good condition. Staff were friendly and accommodating to our needs.
Stayed 2 nights in Sep 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay

Staff was fantastic! Hollis and Jemiah were excellent shuttle drivers and gave us the best restaurant recommendations!
Stayed 8 nights in Jul 2025

6/10 Okay

Roger

Liked: Cleanliness, property conditions & facilities
Room was clean staff Didn't recommend eating on property. Didn't shop or use gym.
Stayed 1 night in Oct 2025

8/10 Good

Kathryn

Liked: Cleanliness, property conditions & facilities
Large comfy bed, quiet. Staff lacking knowledge of basically like location of ice machine. Non working coffee maker and only one cup in room. Stale condiments.
Stayed 1 night in Oct 2025

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth

We enjoyed staying there. The front desk staff was great .The two shuttle drivers, Mr. Jermall and Mr. Cleo were awesome! Will come back for our one year anniversary.
Stayed 2 nights in Jul 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool area which was needed on our busy vacation. Staff very friendly and helpful and rang our tour operator to confirm our tour which they totally didn’t have to do.
Stayed 3 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing. Very central location, close to everything!
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. But the shower head in my room needs to be replaced. But im still able to give all excellent ratings.
Stayed 2 nights in Aug 2025

10/10 Excellent

katina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was painless&i loved the shuttle service
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean. Staff was great and attentive. The breakfast was very good, hot and fresh and was checked regularly.
Stayed 2 nights in May 2025

8/10 Good

Jermaine

Liked: Staff & service, property conditions & facilities
Good experience, my room was clean
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bonnie

Liked: Amenities
The complimentary shuttle service was greatly appreciated and easy to use.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sadreaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick getaway

Lucas at the front desk made our stay very comfortable. He offered great service and accommodated all of our requests. The location was great and the waiters and staff were friendly. The breakfast options were very good. Would stay here again when visiting Memphis.
Stayed 2 nights in May 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location Near Beale Street

Stephanie at the front desk was extremely helpful. The breakfast employees were helpful and the hot breakfast was outstanding. Great location close to Beale Street
Stayed 1 night in Mar 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with good coutesy bus.

Hotel was good overall. We did experience a problem with the toilet overflow and another with the bedside light but both were rectified immediately by maintenance. Think maybe we had one of the rooms that was not yet renovated. Staff were wonderful and the courtesy bus to take you anywhere within 3km was a great help as it's quite a walk to the main sights. I was disappointed to find that no attempt was made to be environmental, is this an american thing? Throughout uk and Europe im used to hotels giving guests the option to not have towel automatically replaced daily, for environmental reasons. Guests usually have the option to devide. This was not the case.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing‼️ They made my stay wonderful the property isn’t as bad as the reviews make it seem yes it’s outdated but it’s somewhere you can sleep comfortably‼️
Stayed 3 nights in Feb 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, Safe and the beds were very comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repeat customer

Always a great stay. Comfy beds, great staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

2/10 Terrible

Aaron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Find a better hotel

First room I was assigned, the door was a struggle just to get into the room, like I had to put my shoulder into the door to gain entry. The door did not close but had to “work itself” closed. Then, walking in immediately, I noticed wallpaper in the bathroom was coming off the wall and covered in mold, and someone had used the bathroom prior to my check-in. I immediately went back to reception and was assigned a different room. This one was okay but not by much. I think Crowne Plaza leadership should look at the quality of their rooms… the toilet, plumbing, wall outlets, etc. felt like I checked into a motel that charges by the hour. Also, this hotel is right by the highway, so get the pleasure of hearing every car, semi-truck, or police chase that will make sleeping a joke. For context, I stayed at the Sheraton across the street earlier this year and had a completely different experience. The only positive experience staying at this hotel was that the staff was very friendly.
Stayed 2 nights in Oct 2025