4/10 - Kém
Kathryn
Đi theo nhóm
23/02/2026
FIRST The Hotel support staff was amazing and very pleasant to work with!
The Room - I had to change the linens on my bed due to particles of food between the flat sheet and fitted sheet. The mattress pad had a LARGE stain on the side of it. The other bed had a small piece of skin with blood and a hair attached and a separate pubic hair. The first room that I was put in had been smoked in and there was an air purifier actively running and plugged in to the desk in the room, the smell was not getting better. I am still waiting for my refund from Expedia. Originally Expedia sent to a personal gmail account for the refund. Then the wrong card was used for the refund (not even sure who's card it is). I have had to be on the phone with Expedia and the Hotel manager numerous times! The manager has been great and patient while we both try to get Expedia to work through this.
Kathryn
Lưu trú 2 đêm vào Tháng 2, 2026



































