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Hotel Plaza by Kavia

2.5 star property
Hotel with free parking, steps from Paseo de Montejo

Choose dates to view prices

Photo gallery for Hotel Plaza by Kavia

Outdoor pool
View from property
Standard Double Room | In-room safe, desk, laptop workspace, free WiFi
Front of property
Reception
Experience authentic Mérida Centro at Hotel Plaza by Kavia. Enjoy a refreshing outdoor pool and free in-room WiFi. Conveniently located near the Yucatan International Convention Center and historic Mérida Cathedral. Helpful staff offer luggage storage and tour assistance.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
The current price is 1.582.769 ₫
1.915.148 ₫ total
includes taxes & fees
4 Nov - 5 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, free WiFi

Standard Double Room

8.4 out of 10
Very good
(53 reviews)

Highlights

Air conditioning
Flat-screen TV
Designer toiletries
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Laptop workspace
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, free WiFi

Standard Room

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Flat-screen TV
Designer toiletries
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Laptop workspace
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, laptop workspace, free WiFi

Superior Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Flat-screen TV
Designer toiletries
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Laptop workspace
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite

Family Studio Suite | In-room safe, desk, laptop workspace, free WiFi

Family Studio Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Designer toiletries
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Laptop workspace
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | In-room safe, desk, laptop workspace, free WiFi

Deluxe Studio Suite

Highlights

Deck/patio
Air conditioning
Flat-screen TV
Designer toiletries
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000

What's nearby

  • Paseo de Montejo - 2 min walk - 0.2 km
  • Yucatan International Convention Center - 11 min walk - 1.0 km
  • U.S. Consulate General Mérida - 13 min walk - 1.1 km
  • Parque Santa Lucía - 13 min walk - 1.1 km
  • Mérida Cathedral - 20 min walk - 1.7 km

Getting around

  • Teya-Merida Station - 27 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 17 min drive

Restaurants

  • ‪Dulcería y Sorbetería Colón - ‬2 min walk
  • ‪Yerba Santa - ‬4 min walk
  • ‪Hennessy's Irish Pub - ‬2 min walk
  • ‪Diego's Urban Kitchen - ‬4 min walk
  • ‪Korean Grill & Ice Cream - ‬2 min walk

About this property

Hotel Plaza by Kavia

Hotel near Paseo de Montejo
Close to Yucatan International Convention Center and Mérida Cathedral, Hotel Plaza by Kavia has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), tour/ticket information and smoke-free property
  • A lift, luggage storage and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Hotel Plaza by Kavia include perks, such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Designer toiletries, showers and hairdryers
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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  • Parking included
  • Free WiFi
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The price is 1.523.730 ₫
1.843.711 ₫ total
includes taxes & fees
3 Nov - 4 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 220 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (78 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 220 for adults and from MXN 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida

Frequently asked questions

Does Hotel Plaza by Kavia have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Plaza by Kavia?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Plaza by Kavia on 4 Nov 2025 start from 1.582.769 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Plaza by Kavia pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Plaza by Kavia?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Plaza by Kavia?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Plaza by Kavia?

Checkout is at 11:00 AM.

Where is Hotel Plaza by Kavia located?

Located in Mérida Centro, this hotel is within a 15-minute walk of Paseo de Montejo, Yucatan International Convention Center and U.S. Consulate General Mérida. Cacao Chocolate Museum and Museo Regional de Antropología are just steps away.

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Reviews

Hotel Plaza by Kavia Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 489 out of 779 reviews
Rating 8 - Good. 181 out of 779 reviews
Rating 6 - Okay. 55 out of 779 reviews
Rating 4 - Poor. 25 out of 779 reviews
Rating 2 - Terrible. 29 out of 779 reviews

Reviews

10/10 Excellent

Annybeth

Loved it
Stayed 1 night in Oct 2025

6/10 Okay

Yvonne

Liked: Staff & service
Very well located in a great area in Zona Centro. Friendly staff. Property could use some improvements but good if you’re traveling on a budget.
Stayed 6 nights in Jul 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe area to walk at night,,,
Stayed 3 nights in May 2025

10/10 Excellent

Ilse Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Execelente
Stayed 1 night in Apr 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 3 nights in May 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the money! Staff is friendly, the location is priceless. Highly recommended for someone who is on a budget but doesn’t want to sacrifice being in an area where all the fun happens
Stayed 8 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 8 nights in Sep 2024

6/10 Okay

Klaus

Disliked: Amenities
The parking is 400 m away from the hotel. The lock couldn’t be opened so we had to wait for an hour to get it fixed when we left. There are only 2 towels in the room for two… no shower mat. The mattress is pretty comfortable. The window is small.
Stayed 1 night in Apr 2025

4/10 Poor

Barbara

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We found a croach at the room. Not a nice experience
Stayed 1 night in Dec 2024

8/10 Good

Conchita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Plaza by Kavia located on the Paseo de Montejo was an ideal location for our group. The staff was friendly and accommodating. The Italian restaurant and the cafe next door were excellent. The elevator makes it convenient not to have to walk up flights of stairs. However, the hotel is not geared for the disabled or persons with mobility restrictions. I took my 96 year old Dad and my Mom and they loved the room. However, access on the wheelchair ramp is difficult as it is quite steep and requires strength. A railing would have been helpful for him as he could hold on while walking into the entrance. The bathroom tiles were slippery so we had to buy him a portable shower grab bar and a shower mat so he could be safe. We also bought a soap dish so that used soap would not be placed directly on the counter by the sink. We also had to ask for floor towels for stepping out of the shower and hand towels. The beds, while extremely comfortable, were too high for him so we also had to buy a step stool to help him get into bed. Notwithstanding the above, the rooms were spacious, cool, very comfortable and the staff were very helpful in procuring a wheelchair that he could use temporarily when he needed to leave the room. Joel, especially, was a gem and he unhesitatingly maneuvered the wheelchair out of and into the hotel whenever we had to go out. Joel made our stay a wonderful and special one as this is probably one of the last trips my Dad will make. Thank you, Joel!!
Stayed 4 nights in Aug 2025

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

The staff is not very nice . We wanted to see a room before reserved here …. « you can go wherever else you want «  . No smile , no hello …just a strange look at us (I’m not American and my girlfriend is Mexican ) . The rooms are not clean at all . Just a towel . Cleaning outside …hum . I saw 2 days the dishes left besides the elevator which brought ants everywhere .
Stayed 2 nights in Nov 2024

2/10 Terrible

Elibet

Disliked: Staff & service
I decided to try this hotel as the location is ideal and the price for the room seemed reasonable. However, my experience was not pleasant at all. The glass for the window seems poor quality letting all the noise in. There was some construction noise going until 3 am, you can hear and feel everything. This is a busy street, we could not sleep at all. We decided to check out early and that's when the trouble started, the staff refused to refund us and will not do so until Expedia contacted them. We had other issues with the safe not working. The door that access the terrace had no lock and no key and our shower had a leak going all night. Also the bathroom smelled like mold. The staff were careless and dismissive. We had an opportunity to speak with the manager and the experience was the same. This hotel can use some better management and much more maintenance. Sadly I do not recommend this hotel at all. What I do recommend is that you book through Expedia, they were fantastic and so helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Coinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación y en excelentes condiciones el lugar y habitacion
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose Trinidad

Liked: Cleanliness, property conditions & facilities
Todo bien a excepcion de la recepcionista. pesimo servicio y atencion a cliente de su parte .
Stayed 1 night in Oct 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo super bien...
Stayed 2 nights in Oct 2025

10/10 Excellent

nazli

Muy lindo todo, me encanta la ubicación
Stayed 2 nights in Oct 2025

10/10 Excellent

Tely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien .. la Ubicación
Stayed 1 night in Sep 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Sep 2025

10/10 Excellent

Ana Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tengo más opinión
Stayed 3 nights in Sep 2025

6/10 Okay

edna sofia

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Súper bien ubicado para llegar caminando a la plaza principal. Malo, encontré cucaracha y animales en el baño y cama
Stayed 4 nights in Sep 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, alrededores seguros
Stayed 1 night in Sep 2025

8/10 Good

Alejandra Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es agradable y válido por el Precio que se paga.
Stayed 1 night in Sep 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Sep 2025

10/10 Excellent

Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó el tamaño de la habitación, limpieza y confort
Stayed 1 night in Sep 2025