Khách sạn Merna

"Parking was very easy. Staff were great. Carpet in the room was tired and has seen better days. Don’t count on breakfast if you are watching your carbs or gluten. "

"Over all the hotel was decent. The lobby was decorated really cool, if you’re into antiques. The girl at check in was super nice and friendly and made check in a breeze. There were fewthings that were a-little annoying with our stay. We had 2 rooms that were connected that was a positive! It was so weird how the rooms were different. One had a shower only and the shower had no hot water or pressure so we all ended up having to shower in one room. "

"Our room had a weird smell, like a stinky guest was in the room before us. The mattresses were unbelievably hard and so uncomfortable. "

"Great staff, nice rooms, close to airport "

"Did not use the. Gym, staff appeared “ non accommodating” Requested printed copies of my bill stated since paid via Expedia , they would issue a copy. Requested copy of form from hotel indicating that I had paid $100 dollars for incidentals again stated would send me a copy via email.Clerk didn’t ask for email address, I gave him my email address and requested that I receive a copy!!"

"Property was OK but over priced and the staff was terrible . Manager Wanda was rude and even called the police to have us removed . We paid for a room with a single king bed and was given 2 doubles. When I complained or asked for a credit to ny bill she refused because I purchased through a 3rd party (Expedia) . Also kids were in the hall ways screaming and yelling . If you book through a 3rd party the hotel says you can be treated like a 2nd class citizen . "

"Hotel was in a good location with good restaurants nearby. The room was very nice and the bedding was comfortable. Everything was great!"

"Friendly staff"

"Bathroom door lock was not working. Break fast was not good. Room and property cleanness are not up to the mark. Swimming pool is not working. Staffs are Ok "

"Our room was 75° plus for two days. I let the front desk know apparently the compressor for the AC was broken. The manager, Sarah was supposed to get back to me regarding a comp. I never heard back."

"Good service "

"NA"

"We stayed because of indoor pool, pool was closed, should get some money back for false info. Disappointed."

"Excellent "

"Clean. Nice locations "

"It was a decent experience. Day staff seems annoyed. Night staff was excellent...courteous and professional."

"Gym bad pool hot tube dirty"

"Welcomed in with a smirk & friendly service"

"The hotel is really nice there Beas just a misunderstanding with my breakfast being included. I did see a charge however someone in billing made the correction as soon as I called she was very nice and helpful. It’s a beautiful hotel. "