Khách sạn Merstone

"No toast or fried eggs at breakfast."

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"This was our 2nd stay when visiting Portsmouth for gigs. The hotel team are always very freindly and helpful. The breakfast is always good with good selection of fruits and juices to compliment ( if you actually have room). Free parking on a 1st come basis. All in all a great place to stay when in Pompey!"

"Nice spacious room and well appointed. Stuart was very welcoming and outlined the facilities available. As well as in-room coffee & tea facilities there's fresh milk and sodas in a fridge in the lounge. There's an optional continental breakfast which is delivered to your door at a time of your choosing in the morning and can be enjoyed in-room, in the lounge or in the garden. Alternatively, if you prefer a cooked breakfast, there are a couple of nearby cafes recommended."

"The staff in all areas could not have been more helpful. The hotel was spotlessly clean and well maintained. Th air conditioning was very welcome in the middle of a heat wave. The bed was very comfortable. We would happily stay here again."

"Hotel is easy to find and has plenty of parking. Rooms were fine, with enough space and necessary facilities. We needed three rooms, and staff had arranged that they were three adjacent rooms, which was good. Breakfast was excellent and the staff were very accommodating - we needed some breakfasts to take away for some of our party who were out running during breakfast service. Evening meal and service in bar were also good, even though it was a busy evening. We would definitely return to the...

"The main building is beautiful and grade one listed. The gardens were lovely and there was a great sense of history inside and out of the building. We sat out on the terrace with a drink and enjoyed the sunshine. Rather large queues at the bar. The rooms were clean and the bed comfortable. Unfortunately, the pool and the lift down to it showed signs of needing some TLC. We didn't have a TV remote, and when we tried to phone, we couldn't get through to the reception, as it was constantly engaged...

"Room was really clean and cosy nice. Bar and TVs were great. staff not so helpful my wife asked late staff the way to the toilet and he replied follow the signs ☺️"

"A very lovely, friendly and comfortable hotel. Staff were super friendly. Restaurant food was great. À la carte breakfast was also very good but there was no fruit offered which I was disappointed with. Times were also a little tight from breakfast, dinner, room cleaning and checkout but it was a small hotel so this is understandable. I would definitely stay here again. Thankyou."

"Lovely stay"

"This is easily the best hotel in Portsmouth- best location, easy included parking out front on. there own grounds. Large, traditional old hotel, but well kept. 24 hour bar for residents. Upmarket restaurant. One major drawback - no aircon in the bedrooms or the hallways stairs etc.: a big problem if you are there during a heat wave -36! - as I was. I would still book again though, but only in cooler weather."

"Rooms a bit tired"

"Staff were so helpful and friendly"

"rooms very basic and poor parking. staff had different rules for different people, not a good stay and left a day early."

"I was incredibly impressed with this hotel. The value for money was excellent. I booked a family room for five of us (3 kids) - which in itself is unusual to be able to fit 5 in one room! - when we were visiting Paulton Park. I didn’t do much research and we were all very pleasantly surprised with how good it was.. the family friendly welcome, facilities, and amenities were great. So lovely to give the kids a goody bag on arrival. Easter egg hunt such a great touch, the bouncy castle was a huge...

"Loved the room, very spacious. Friendly welcoming Staff. Plenty of parking despite a private party held there. Breakfast was decent. Slept well.Lovely selection for lunch & dinner."

"Convenient as had a function to attend near by. Room and restaurant OK but rather tired! Some refurbishment required."

"A good hotel with helpful staff. Breakfast buffet good. Crazy practice of charging hotel guests to park but that seems to be a growing trend. Be honest and include the charge in the hotel costs instead of hiding additional costs."

"The Hotel was very pleasant, but only 4 stars because there was no Air condition in the bedrooms, and it was very warm.."

"There were no adjoining rooms like we were told we could request. Air conditioning was not working. We were given fans but the windows were broken and unable to open to circulate air. There were no laundry facilities or pool like the website suggested. Our family room that was supposed to sleep 3 by using a bed and pull out sofa did not work for us since the pull out sofa was determined to be unsafe and not usable."