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Hotel Carlota

3.5 star property
Hotel with free parking, a short walk to Paseo de la Reforma

Choose dates to view prices

Photo gallery for Hotel Carlota

Exterior
1 bedroom, premium bedding, in-room safe, desk
Breakfast, lunch, dinner served; local cuisine
Reception
Premium Room | 1 bedroom, premium bedding, in-room safe, desk
Located near Paseo de la Reforma, Hotel Carlota offers a boutique retreat with an outdoor pool and on-site shopping. Enjoy the convenience of free in-room WiFi, dry cleaning/laundry services, a library, and helpful staff highly praised by guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk

Room options

Check availability for these dates

Tonight

Sept 29 - Sept 30
Check availability for tonight Sept 29 - Sept 30

Tomorrow

Sept 30 - Oct 1
Check availability for tomorrow Sept 30 - Oct 1
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Garden
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(7 reviews)

Highlights

Garden
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, desk

Premium Room

Highlights

Garden
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

Highlights

Garden
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Rio Amazonas No. 73, Col. Cuauhtemoc, Mexico City, 06500

What's nearby

  • Paseo de la Reforma - 3 min walk - 0.3 km
  • Reforma 222 - 3 min walk - 0.3 km
  • U.S. Embassy - 7 min walk - 0.6 km
  • Angel of Independence Monument - 10 min walk - 0.9 km
  • Monument to the Revolution - 15 min walk - 1.3 km

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • San Cosme Station - 17 min walk
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • ‪Tierra Garat - ‬2 min walk
  • ‪Mezzo Mezzo - ‬3 min walk
  • ‪La Provoleta Asador Argentino - ‬2 min walk
  • ‪El Ronquillo - ‬3 min walk
  • ‪Restaurante La Tregua - ‬1 min walk

About this property

Hotel Carlota

Boutique hotel near Paseo de la Reforma
Close to Angel of Independence Monument and Monument to the Revolution, Hotel Carlota provides a poolside bar, shopping on-site and a library. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Free newspapers, a lift and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Carlota include comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with showers and baths or showers
  • Flat-screen TVs with cable channels
  • Private gardens, wardrobes/cupboards and daily housekeeping

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Outdoor pool

Galeria Plaza Reforma

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 3,024 reviews
The price is 3.211.133 ₫
3.837.412 ₫ total
includes taxes & fees
12 Oct - 13 Oct
Galeria Plaza Reforma

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 350 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 500, per pet, per stay, plus a deposit of MXN 1000 per stay
Welcoming dogs only
2 total (up to 13 kg per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 350 per person
  • Airport shuttle fee: MXN 1392 per vehicle (return, maximum occupancy 2)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hotel Carlota Mexico City
Hotel Carlota
Carlota Mexico City

Frequently asked questions

Does Hotel Carlota have a pool?

Yes, this property has an outdoor pool.

Is Hotel Carlota pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 13 kg per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 500 per pet, per stay.

How much is parking at Hotel Carlota?

Self-parking is free at this property.

What time is check-in at Hotel Carlota?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Carlota?

Checkout is at noon.

Does Hotel Carlota provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1392 per vehicle applies.

Where is Hotel Carlota located?

Located in Reforma, this boutique hotel is within a 5-minute walk of Reforma 222 and Paseo de la Reforma. Angel of Independence Monument and U.S. Embassy are also within 15 minutes. San Cosme Station is 17 minutes by foot and Cuauhtemoc Station is 19 minutes.

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Hotel Carlota Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 282 out of 542 reviews
Rating 8 - Good. 135 out of 542 reviews
Rating 6 - Okay. 69 out of 542 reviews
Rating 4 - Poor. 31 out of 542 reviews
Rating 2 - Terrible. 25 out of 542 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó, excelente lugar.
Stayed 2 nights in Jul 2025

10/10 Excellent

marco

Liked: Cleanliness, staff & service, property conditions & facilities
La atención del personal muy buena !!
Stayed 3 nights in Sep 2025

10/10 Excellent

Tanya Rocio

Liked: Cleanliness, property conditions & facilities
Excelente estancia y hermoso hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was such a great stay, i will be coming back!
Stayed 1 night in Jul 2025

10/10 Excellent

Arturo A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute property 1/2 block from reforma, very very walkable. The restaurant/bar staff is super nice and friendly (Gabrien and Jazmin in particular) Very clean rooms and areas in general.
Stayed 5 nights in Aug 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Instalaciones muy bonitas cuarto muy espacioso la cama y las almohadas muy cómodas el único detalle dicen que tienen estacionamiento y es un estacionamiento público que está al lado y lo cierran a las 10 si sales en la noche ya no lo puedes meter
Stayed 1 night in Sep 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel
Stayed 1 night in May 2025

10/10 Excellent

ERIKA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lo malo fue que cuando llegó el huésped le dijeron que no había habitaciones a pesar de que ya estaba pagada y después de un rato de insistir le dieron la habitación.
Stayed 1 night in Sep 2025

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper bien
Stayed 1 night in Jul 2025

8/10 Good

Pedro A.

Liked: Amenities
Ubicación muy conveniente, silencioso, arquitectura industrial pero cómodo y estético. Personal muy atento y cortés.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarai Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar agradable y muy buena opción reservar mediante esta app
Stayed 1 night in Apr 2025

10/10 Excellent

Edgar Gaston

Liked: Staff & service, property conditions & facilities
Es un hotel excelente, el staff fue muy amigable y servicial, tenia las amenidades necesarias pero el baño no estaba muy limpio que digamos, pero todo lo demas perfecto
Stayed 1 night in Jul 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, great stay. Had an issue with my key card and the staff were very helpful in getting the issue fixed for me. Wish the bathroom was a little cleaner but it wasn’t too bad. Area is very walkable with lots of restaurants and convenience stores nearby. Again the staff were so kind and helpful my entire stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rudy

Liked: Cleanliness, amenities, property conditions & facilities
Loved it!!
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente sensación de estar en el jardín de tu casa.
Stayed 1 night in May 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and super chic

Great hotel, clean, super chic
Stayed 3 nights in Mar 2025

6/10 Okay

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Está un poco escondido, pero en en general todo bien
Stayed 1 night in Jun 2025

4/10 Poor

Norma Angélica

Liked: Staff & service
Disliked: Amenities
Había un evento y no había servicio de restaurante. El ruido era fuerte para los que nos hospedamos.
Stayed 1 night in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but perfect to stay
Stayed 1 night in Apr 2025

8/10 Good

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en general muy bien, el único detalles es que las paredes/ventanas de las habitaciones no son muy gruesas, por lo que se puede escuchar mucho el ruido del interior del hotel, huéspedes caminando en el pasillo, gente en la alberca/bar, etc.
Stayed 1 night in Jul 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel to stay. But need to work with the WiFi on the rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location
Stayed 4 nights in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo
Stayed 1 night in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
So far so great! Property is industrial chic. The pool is strange - it’s in the courtyard in front of the restaurant patio which isn’t appealing and probably why nobody was in it during my stay. Other than that the staff was INCREDIBLE and so kind and accommodating. Shipping is super close across Paseo Reforma. Overall, extremely happy!
Stayed 1 night in Jul 2025

8/10 Good

Teu

Liked: Amenities
Disliked: Property conditions & facilities
Nice hotel but every time I stay there’s something wrong with my room, whether the showers broken or this last time our aircon was so loud I could barely sleep! I wasn’t able to turn it off. The pool area is great!
Stayed 1 night in Apr 2025