"This hotel was basic and average. The rooms need updating. My air conditioning unit had a terrible mildew odor that I could not get rid of, even after purchasing air fresheners for the room. The carpet in the hallway outside my room was a tripping hazard as it was loose and made it tough to even roll my suitcase down the hall.
The staff didn’t really seem to care when guests had questions or needed assistance- when I asked about the operating hours of the bar and restaurant, for example, the desk clerk had no idea when they were open and told me I could “go out to the pool area and check” if I really wanted to know.
I paid for a room upgrade to the ocean front view, but was instead given a room looking at the hotel next door and the rooftop of the lobby. I had to keep my balcony door close so that the crows, pigeons and seagulls didn’t get into my room.
Parking was ridiculously expensive and off property. Glad I didn’t have a disability as it was a couple of blocks away and the close spots were taken with the Sixt car rentals.
Overall, I wouldn’t stay again. There are too many other, better options in Miami Beach. "