"The hotel and staff were very good, and the location was perfect.
However, we asked to get the sheets changed and were told no. There is only housekeeping every other day. We were then promised new sheets, which never arrived after we asked three times.
We visited the pool area, which is very nice, but at noon time, there were no towels. Asked when the towels would be available and was told between 3.30 and 4 PM. I wonder what the $118 resort fee is for. It is definitely not Towles. As part of the discussion, we were told to go get our towels from the room; we did and asked for new ones for the room. Again asked 3 times, and no towels came. "