Search Hotels Near Middleton Shopping Centre, Manchester

"First night: I turned up and there was an event (fair enough these things happen) However no mention of it in the emails sent beforehand. When I asked what time it finishes they said 1am (Fair enough). So i said I need to get up early to travel will I be able to har the music in my room? The receptionists response was "No, you are at the first point wont here it" ok amazing! Well it would have been if I couldnt hear it! Needed to go sleep because i needed to be up at 6am.....boom boom boom boom! 1:30am i managed to get to sleep in the end. When I questioned it with the General Manager I think hes name was Raha, instead of worrying about the fact that his customer had a terrible experience both with information and sleep, his reply was "Our terms and conditions state that we cant guarantee a good nights sleep" and then went on to blame Hotels.com for not having these terms and conditions in big letters on the hotels page!! I had to cancel a meeting and lose money out of pure tiredness, and his response was "Our terms and conditions state we cant guarantee a good nights sleep". Room wasnt cleaned on third day, bath mat had somebody elses curly hairs all over it when i wanted to bath my kids (Check CCTV GM I threw it out the room) Swimming Pool is set up in a dangerous layout for children trying to swim. But I will say the bed was comfortable, its just a shame the two staff members ruined the whole experience. Couldnt even reply to the messages sent on Hotels.com."

"Room was clean and had what We needed check in over complicated but staff nice. Location great for what We needed. Breakfast menu was limited and only luke warm on first day."

"Plenty of parking "

"The room was clean, the staff was courteous and it was easily accessible."

"Was very cleane highly recommendable "

"Room had no bedside lamp. Otherwise it was good enough"

"The It w"

"No heating nor was it controlable from our room also leaking, not well maintained (stains on the walls from damp/water damage, unable to open window fully, booking times was between 2-4 but if after would of been charged more on our booking and had to rearrange our trip around to accommodate this. "

"We couldn’t check in as the conditions of the place was unbearable. We quickly booked another place and left. Awaiting my refund. "