Search Hotels Near Broadhurst Park, Manchester

"Very nice hotel room very comfortable lovely breakfast bit disappointed with the restaurant food was told could not order till 8 30 we were sitting there since 7 pm then when we ordered there was no pizza which we wanted limited choice of menu otherwise fantastic stay "

"Excellent location and value for money, but the soft furnishings are looking a bit shabby. Replacing the carpets throughout the building would be the obvious place to start. I’d stay at the hotel again. "

"General manager and the cleaning team were very helpful and was the only one that we felt that understood good customer service. Lifts are small. Card wasn't working on the second day and had to come back downstairs after running the Manchester marathon to get it activated again. Reception staff barely made any eye contact the whole time we were there which came across rude and unhelpful at times. Good place to stay for low-medium budget and location near the station is good Avoid the restaurant completely. Worst customer service I've ever experienced. It's not part of the hotel but it's joint next to it. Staff there are very rude and one of them shouted at the top of his voice across the room "oi oi" because the card machine didn't go through. He should have come over and explained what had happened calmly but no he continued to shout and say "I AM SO BUSY" to us in front of all the customers at the bar. He should never shout or raise his voice at anyone. I have never had my voice raised at in a restaurant/bar never mind be shouted at. Not long before this, the other member of staff came over and put some reserved signs down at our table saying "sorry you need to move". Again this was in a rude tone and I had just ran in the Manchester marathon and was shattered (it was obvious I was wearing running clothes and the medal), and instead should have said "sorry just to let you know this table is booked in __ minutes and I can help find you a new table if that's okay?"."

"Very welcoming at check in Room Was brilliant with plenty of space Bed was comfortable and clean Will certainly use again"

"The room was very good and clean and the staff very friendly. Would highly recommend if you are watching a concert at the Co-Op or the football at the Etihad"

"The hotel/rooms are in a separate building to the pub/restaurant which I was pleased about. Lovely spacious and clean rooms. Breakfast had a good variety of hot food, pastries and cereal."

"Quirky decor and helpful and friendly staff"

"Extended with no problem. Lovely! Thank you"

"The property was very clean and easy to find. The customer service has been amazing. I would definitely be back there soon and also recommending to friends and family."