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"It was the staff that made the stay very good. They all put themselves that extra bit. "

"yes"

"Booked this very last minute as we were booked to stay in the Tennyson round the corner but their front door failed and we could not get access to the property. Stayed here before so knew it would clean and comfortable and safe to come back to after an event in the city and we would not be locked out of the building "

"Reception staff on arrival were excellent, allowing us to book in early. The room was very good; spacious and clean with everything working. After the crematorium service for our friend, the wake was held at BH. There were a lot of people at the wake but the BH staff looked after everyone very well and the food was wonderful. We stayed for a meal with 3 friends in the restaurant and this meal was superb. Delicious food and excellent service. Overall, an absolutely wonderful one evening stay. As close friends of the City of Lincoln Freemen's Guild we are always delighted to use Bentley Hotel and staying overnight for for 2 or 3 days at the BH is a real treat."

"Was ok needs up dating ."

"Room was clean overall, area not seen needed cleaning , bed comfy, heating in bathroom not working, no bathmat, bath very slippy when showering, windows in room had huge gaps at the top causing a bad draft and very noisy. Breakfast, food good, coffee not so good, Staff very friendly and helpfull, Restaurant needs a good clean so much dust."