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"Charming hotel which has it's quirks but that's all part of the experience with fantastic staff who made us feel very welcome and satisfied. The view was fabulous and the food was terrific and the staff were brilliant. The road up to the hotel is not for the faint hearted (Strada da Valmara) so take their advice on how to reach the property if you are not very confident with mountain roads. "

"Very nice hotel with an excellent location "

"Excellent service Excellent hotel"

"Great location with incredible views. Great helpful staff, great breakfast buffet. "

"Views are second to none. Property is immaculate. Only issue I had was they forgot to clean my room the next day. "

"Absolutely loved our stay! Very clean, air conditioning worked well, and the view was spectacular! Great restaurants, a beach and other things nearby. Highly recommend and would return to this hotel if we find ourselves in the area again! "

"The staff were very helpful "

"Excellent stay. Gorgeous property, service is world class. Made our entire stay - highly recommend. I looked at several other luxury hotels in Lugano and so glad I chose this one. The view is truly unbelievable. We stayed in the panoramic room and it was amazing, we didn’t even want to leave the room. The fine dining restaurant was tremendous, best meal we had during our stay. 5 stars "

"Magnificent old property "