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"Gorgeous views from everywhere on the property. An amazing spot for a romantic getaway, with your choice of a beach or numerous pools. The property was very clean, as was our room, and the staff went above and beyond to make sure we felt special. I already want to go back."

"It's an older hotel dilapidated definitely needs love You can see where it used to be a big hotel but now a lot of empty space where things used to be where the hotel used to thrive I assume"

"Wish they had a hot tub. Place is seriously lacking on the hot tubs. Hot tub shortage at this place. I have made a list on my top 30 recommendations for the resort. 1. I wish there was a hot tub here 2. Would be perfect if they had a hot tub 3. They really should’ve added a hot tub 4. A hot tub would make this place elite 5. Missing one thing—a hot tub 6. This spot needs a hot tub ASAP 7. Imagine this place with a hot tub 8. A hot tub would take this to the next level 9. Only thing it’s lacking is a hot tub 10. I’d love this even more with a hot tub 11. They dropped the ball not adding a hot tub 12. This would be unreal with a hot tub 13. If only there was a hot tub 14. A hot tub would complete this place 15. They need to get a hot tub in here 16. This place is begging for a hot tub 17. So close to perfect—just needs a hot tub 18. Add a hot tub and it’s a 10/10 19. I was hoping for a hot tub 20. Not gonna lie, a hot tub would hit right now 21. This would go crazy with a hot tub 22. Kinda wish they had a hot tub setup 23. A hot tub would seal the deal 24. Feels like something’s missing… probably a hot tub 25. Would’ve loved a hot tub option 26. A hot tub would make this unreal 27. This place deserves a hot tub 28. Just needs a hot tub and we’re set 29. I’d never leave if they had a hot tub 30. Hot tub = instant upgrade here"

"The staff is the shining star of Emerald Resort. The resort is in need of updating, it has a great location and all the rooms face the beach but it is rundown. Which gives off as not being clean. At breakfast one of my travel companions' breakfast came with butter packets and one of the butter packets had already been used. Plus the sugar bowl had empty packets in it and the jelly packets had food smeared on the bottom which says they reuse them for other guests."

"Great room and staff"

"First of all this is not a 24/7 hands on place at all. The front desk only works from 8am to 10 pm. So if you have anything that you need you won't get it. If the pipe burst, need towels, light bulb you won't be able to get anything ontil that time. So emergency around that time isn't available. Outside my room iheard a loud bang. It was glass that was broken by whom I don't know I was too scared to go and find out. That happened the 2nd night. They need to make that gate higher anyone can jump over that gate or find a way over. It'slike soon you go up those stairs the room is right there. At times the gatewould be open. This place can be a whole lot better. I am shocked at Expedia for recommending this place at all. The staff was helpful in the day when they are around. I have never come across a place like that before. First and Last Time!!!!"

"Great location. Beach was amazing. Restaurant was really good. Snorkeling was excellent. Room was okay. Would stay again. "