A peaceful retreat minutes from Terme di Montecatini offers travelers a refreshing seasonal pool and authentic local flavors to enhance any Italian getaway
HG Hotel Cappelli is near Terme di Montecatini. Start your day with a breakfast buffet, explore the area, then enjoy regional specialties at Ristorante Giulio. Relax by the seasonal outdoor pool or find quiet moments in the hotel's library.
Montecatini Terme is home to HG Hotel Cappelli. Museum of Contemporary Art and the Twentieth Century and Gipsoteca Libero Andreotti Civic Museum are cultural highlights, and some of the area's activities can be experienced at Terme Excelsior and Funicolare Cablecar Railway. Looking to enjoy an event or a game while in town? See what's going on at Toscana Adventure Team, or consider a night out at Manzoni Theater. Visit our Montecatini Terme travel guide
Consider a stay at HG Hotel Cappelli and take advantage of a free breakfast buffet, a terrace and a garden. The on-site local and international cuisine restaurant, Ristorante Giulio, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
A seasonal outdoor pool, along with sunloungers
Self-parking (surcharge), a round-trip airport shuttle (surcharge) and smoke-free property
Tour/ticket information, a banquet hall and a reception hall
A ballroom, a front desk safe and a lift
Room features
All 68 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Free buffet breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Ristorante Giulio
Things to do
Library
Seasonal outdoor pool
TV in common areas
Family friendly
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Wedding services
Business services
Meeting room
Outdoors
Garden
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
More
Ballroom
Banquet hall
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Limited room service
Minibar
More
Air conditioning
Desk
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities will be closed during October, November, December, January, February and March:
Hot tub
Swimming pool
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 December to 31 January, EUR 1.60 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.
A tax is imposed by the city: From 1 February to 30 November, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.
We have included all charges provided to us by the property.
Optional extras
Self-parking fee: EUR 7 per day
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to August
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Cappelli Montecatini Terme
Hotel Cappelli
Hotel Cappelli Montecatini Terme
Best Western Montecatini Terme
Montecatini Terme Best Western
HG Hotel Cappelli Montecatini Terme
HG Hotel Cappelli
HG Cappelli Montecatini Terme
HG Cappelli
Hotel HG Hotel Cappelli Montecatini Terme
Montecatini Terme HG Hotel Cappelli Hotel
Hotel HG Hotel Cappelli
HG Hotel Cappelli Montecatini Terme
Hotel Cappelli
Hg Cappelli Montecatini Terme
HG Hotel Cappelli Hotel
HG Hotel Cappelli Montecatini Terme
HG Hotel Cappelli Hotel Montecatini Terme
Frequently asked questions
Does HG Hotel Cappelli have a pool?
Yes, this property has a seasonal outdoor pool.
How much does it cost to stay at HG Hotel Cappelli?
As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at HG Hotel Cappelli on 9 Mar 2026 start from 1.851.235 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is HG Hotel Cappelli pet-friendly?
Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at HG Hotel Cappelli?
Self-parking is available for EUR 7 per day. Limited spots are available.
What time is check-in at HG Hotel Cappelli?
Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at HG Hotel Cappelli?
Checkout is at 10:00 AM.
Does HG Hotel Cappelli provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is HG Hotel Cappelli located?
Situated in Montecatini Terme, this hotel is within a 5-minute walk of Terme Excelsior, Terme Leopoldine and Terme di Montecatini. Terme Tettuccio and Piazza del Popolo are also within 10 minutes. Montecatini Centro Station is 9 minutes by foot and Montecatini Terme Station is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
HG Hotel Cappelli Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Aircon is turned off overnight - undisclosed hotel policy & a nightmare in August!
We booked this hotel for one reason: AIR CONDITIONING. After a long, scorching drive with an unwell baby and young child, we needed somewhere cool. The website and Expedia promised aircon, yet shortly after midnight it shut off. Reception told us it is deliberately switched off until 6am - nowhere was this disclosed! The night receptionist was apologetic & kind, but said the hotel had no fans. Shocking, given the ridiculous aircon policy at the peak of summer!
We were on the second floor with no window bars, so opening them was too dangerous; the thought of our child climbing out and falling was horrifying. We had no safe alternative and suffered an unbearable night. Our baby cried in the heat, our older child tossed and sweated, and we paid for a service we did not receive.
The hotel is shabby and falling apart: stained carpets, smelly towels, ragged bathmats, chipped furniture, minimal toiletries & a single cheap roll of toilet paper for a family of four. Everything screams a shoestring budget, yet it advertises itself as more. Guests are misled, cheated, & left frustrated; the hotel earns bad reviews instead of loyalty.
This review reflects only our experience in this room. We wish we'd never booked and were drained the next day. Do not be fooled by photos or the aircon listing. If you value comfort, health, and your money, stay elsewhere until management finally invests in improvments!
positivo. check in, personale e pulizia camere
negativo. la colazione poca e di bassa qualità
andrea
Stayed 1 night in Nov 2025
8/10 Good
Gabriele
30 Aug 2025
Liked: Cleanliness, staff & service, amenities
L'albergo mostra i fasti di un passato recente, estremamente pulito e personale cordiale, putrroppo però in un ambito di declino insieme a tutto il paese
Gabriele
Stayed 1 night in Jul 2025
6/10 Okay
Tenna
24 Jul 2025
Liked: Cleanliness, staff & service
Slidt hotel men god service
2 overnatninger for 2 voksne og 2 børn.
Lækker pool
Hotellet er slidt, men absolut brugbar til den pris vi fandt.
Ikke så stort udvalg i morgen buffeten
Tenna
Stayed 2 nights in Jul 2025
8/10 Good
René
26 Jul 2024
Liked: Staff & service
Fint men lidt slidt hotel
Et ok men slidt hotel. Hotellet havde ikke oplyst at spa-området var under renovation og dermed ikke virkede. Generelt trænger hotellet til at blive opgraderet. Sengene er bløde (feltsenge/metalramme med fjedre). Ok morgenmad. Ligger i fin gåafstand til byen.
Cet hôtel est une véritable catastrophe. C'est de loin le pire dans lequel nous ayons séjourné. Les matelas étaient inconfortables et sales, la chambre minuscule et très mal équipée, avec des murs crasseux et de l'humidité partout. Il n'y avait même pas assez d'espace pour s'asseoir correctement aux toilettes. Lorsque j'ai exprimé mes plaintes à la réception, la dame m'a répondu que je devrais m'estimer heureux d'avoir cette prestation médiocre. Un conseil : évitez cet hôtel à tout prix. Le petit-déjeuner était tout simplement catastrophique. Bref, ils sont nuls sur toute la ligne.
Cet hôtel est une véritable catastrophe. C'est de loin le pire dans lequel nous ayons séjourné. Les matelas étaient inconfortables et sales, la chambre minuscule et très mal équipée, avec des murs crasseux et de l'humidité partout. Il n'y avait même pas assez d'espace pour s'asseoir correctement aux toilettes. Nous passons en moyenne plus de 100 nuits à l'hôtel par an et avons visité plus de 76 pays, donc nous savons que des problèmes peuvent survenir. Mais lorsque j'ai exprimé mes plaintes à la réception, la dame m'a répondu que, pour le prix payé, je devrais m'estimer heureux d'avoir cette prestation médiocre. Nous avions réservé à l'avance. Un conseil : évitez cet hôtel à tout prix. Le petit-déjeuner était tout simplement catastrophique. Bref, ils sont nuls sur toute la ligne.
Cet hôtel est une véritable catastrophe. C'est de loin le pire dans lequel nous ayons séjourné. Les matelas étaient inconfortables et sales, la chambre minuscule et très mal équipée, avec des murs crasseux et de l'humidité partout. Il n'y avait même pas assez d'espace pour s'asseoir correctement aux toilettes. Nous passons en moyenne plus de 100 nuits à l'hôtel par an et avons visité plus de 76 pays, donc nous savons que des problèmes peuvent survenir. Mais lorsque j'ai exprimé mes plaintes à la réception, la dame m'a répondu que, pour le prix payé, je devrais m'estimer heureux d'avoir cette prestation médiocre. Nous avions réservé à l'avance et payé 95 € la nuit. Un conseil : évitez cet hôtel à tout prix. Le petit-déjeuner était tout simplement catastrophique. Bref, ils sont nuls sur toute la ligne.
Un hotel a mezza strada tra Firenze e Viareggio con un rapporto qualità prezzo eccezionale vuol dire avere le migliori città di interesse storico ha portata di mano nel raggio di 45 minuti di treno.
Fint Ift. Den billige pris vi fik. Dårlig seng og ikke ret meget hjælp af personalet. Fik lov til at benytte pool før indcheckning hvilket var super positiv.
Buone la piscina e la posizione. Impianto di condizionamento deficitario.
Colazione dozzinale: in Italia non puoi offrire il cappuccino della macchinetta automatica, fatto col latte in polvere. Un po’ di dignità perdinci