Khách sạn Monticello

"Excellent and friendly staff. Hotel is well maintained and the room was perfect."

"The pool was closed, with no notification on Expedia or when I called to book, even though I told them I had 2 kids. The soap was skimpy at best. There was no way 4 of us were able to uses the small amount of shampoo. It was the size of a chapstick and the bar soap was lucky if it was 1 1/2" x 1" x 3/8" and barely lathered. The meal consisted of waffles, choice of corn flakes or cheerios, toast, yogurt, Little Debbie chocolate & powdered sugar donuts. No eggs or biscuits, which is what I usually...

"The place was filthy from the parking lot to the elevators all the way up to the rooms the pool hot tub no one has ever cleaned the glass the sauna there was a Band-Aid in there for seven days that we were there the breakfast bar it’s not what it is pictured it’s not what I saw in the Expedia picture of the hotel I have pictures of a yogurt machine that should’ve been cleaned but didn’t look like it was cleaned in years the filth was so disgusting a rag on the floor all week in the food area…....

"Nice stay a little expensive for location."

"We’ve stayed at this property about once a year since it opened, initially so thrilled for a hotel here. Unfortunately, the property has gone downhill. Holes in the sheets, loose tiles in bathroom, sticky, dusty furnishings and the AC unit rattled and moaned so loudly we turned it off. Breakfast offerings were good. Sadly we have to cross this off our shortlist."

"The sheets had hair in them and brown stuff. The shower was not clean. There was no microwave. The breakfast was SUPER cold. The pool was not only cold but not clean. There was water all over the pool floor and hair. It looked like it hadn’t been cleaned. I was not able to check in at 2:30, even though I called a day prior to arriving to ask for an early check in. The lady told me 10 minutes upon arrival but I ended up waiting over 45 minutes for a room. I ended up leaving the next day,...

"They were renovating at the time"

"Stayed there a year ago had an excellent stay. Some how in the last year management has changed. The bar is not open anymore .Pool rules have changed and are not clearly marked. Over all not a terrible experience just Different than the last visit! Did not expect to have a different experience."

"Always a solid experience with Holiday Inn Express…this location was perfect for our needs in all ways!"

"GREAT location and I loved nearly everything about this place. Wish it weren't so expensive."

"I would not recommend nor stay at it again. The bed was a cheap foam mattress with no support beneath. Furniture was sparce and worn out. Probably got from a garage sale. Facility was badly in need of refreshing. I had to have staff for a chair. Breakfast was cold and uncreative. I'm beginning to think about not ever booking at a Hampton Inn again. They are falling apart."

"A lot of bed bug I couldn't sleep all night"

"Clean"

"Room we're dated but clean and served it purpose of a one night stay. Breakfast was good, eggs, sausage and waffles. "

"We've stayed here several times. Good value for the money. The room was reserved using Expedia. The only concern was a very delayed and frustrating check in process."

"Overall, clean place and maintained. Could use updating and repairs with the shower but good place to catch some rest after a trip. Shower was useable just needs a new shower head for consistent water flow."

"Nice location"

"The tollette and bed were operational. The air conditioning was too. Other wise, the tv and most electrical appliances and outlets were not functioning."

"The water was shut off for about one hour and we were not told anything about it. We had to use our bottled water to rinse out the shampoo in our hair. That was a huge disappointment. We were getting ready for a concert and had zero warning until we asked"