Search Hotels Near Moody Gardens, Galveston

"It was nice but when you think kitchenette you expect a stove which wasn’t there in the room "

"On arrival, I stood at the counter for about 5-8 minutes with awkward silence and no acknowledgment from the person behind the desk. When we went to our room, the air conditioning wasn’t working- we went down to the desk to talk to someone about it - the phone in the room wasn’t working so we couldn’t call down. She let maintenance know and said someone would be up. We waited an hour and no one came so we went back down to the desk. Someone else was working at this time- he said he told maintenance about the problem 2 days ago- he moved us to a room on the first floor-this room had air. The room was poorly maintained. The hotel has three guest washers and dryers and they are all out of order. The breakfast was as it is in all the less expensive hotels. With so many options of less expensive hotels on the beach, I would go elsewhere and will not be returning to this one. There is no “hospitality “ from the workers, the hotel rooms are run down and obviously need decent maintenance. The lobby is bright and clean but deceiving for the rest of the hotel"

"Très belle Hôtel , personnel gentil , chambre propre."

"The manager Irene Carrillo was just Amazing and very friendly. She made our stay this weekend for our Honeymoon Amazing. We will be back for our next vacation. 💯 Satisfied "

"The room was filthy! Dust everywhere, the floor needed vacuuming, the tile needed mopped, the shower needed cleaned, there was residual food on the dresser and cup mark on all the furniture. We went down stairs and very politely asked for our room to be be cleaned and the lady called the housekeeping lady (who was just sitting in the breakfast area, we could hear her) from her cell phone and walked away to talk to her so no telling what she said about us. When we returned the staff had changed and our room was never cleaned, it looked like someone swiped their hand over the top of the dresser and that was it. They ended up switching us to a different room (both staff members we dealt with acted very put out by our request to have our room cleaned or moved us to another room) but the cleanliness was still very lacking. It was just a very gross, run down version of the hotel we stayed at a few years ago that was very nice and very well maintained. I don’t know what happed but we will NEVER stay here again. 10/10 DO NOT RECOMMEND."

"Great, clean hotel close to the beach."

"This property needs serious updating from the rooms to dining experience . The major benefit to this hotel is the location . We were very disappointed in the dining and lack of quality options for a hotel this size . You could tell there was a staffing shortage with the long wait to get our bill . The food option was minimal and the quality of what was ordered was to be desired . The rooms although spacious was outdated. Our rooms had mold on the shower curtains, cracks in the bathroom walls and the bedding had red and brown stains on the sides . Overall , it was a fair stay. "

"The room was clean but small and out dated. I knew what we were getting into (I read other reviews). The price was good and the staff was friendly. We did feel safe but the place was a little run down. We left our car there for a week when we went on a cruise and it was just fine when we got back. The only real problem was someones car alarm going off all night long. Could hardly get any sleep. But that is not the hotles fault. "

"Beautiful view of the ocean. Huge floor-to-ceiling windows. Staff was very helpful and kind. Room was beautifully designed, however there were a few problems. The bathroom sink was clogged and drained very slowly. The bathtub wasn’t clean. We were only there for one night, so didn’t use the pool. We could see it from our window and the kids and parents were having a great time."