Search Hotels Near Moraine Hills State Park, McHenry

"If the rooms were as Wonderful as The Staff this would be a 5⭐️ hotel. Rooms were nice on appearance but dated and dirty. Bathrooms were small and had to get in and out. Bath floors were dirty and tile and caulk were in need of maintenance . Carpets had burn marks and TV was Analog . Had 2 different people try and fix never happened. They asked us to move rooms to rectify but the TV was no better. "

"Had to request for the room to be cleaned. Their policy is to clean every other day however it wasn’t done for us even after requesting this, only towels and bathroom garbage was changed. Garbage in the bedroom was still there when we returned and used towels were also still there."

"The Hotel was great, perfect fit for our family and close to the naval base! We would 100% stay here again!"

"A+ Hotel, Will stay here again when traveling to Chicago again."

"Enjoy my stay here"

"Parking was convenient and secure, and the room itself was clean and comfortable. We did not use the breakfast service. Danielle, who assisted us during evening check-in, was excellent—professional, welcoming, and very informative, especially as we were in town for a Navy graduation. Unfortunately, the experience declined significantly after that. We were required to check out a day early, and the morning staff was noticeably less helpful and far less professional. When I inquired about a refund for the unused night, I was told it would need to be handled through Expedia. However, after contacting Expedia, I was informed that the property manager, Tammy, had directly declined the refund request—even though we did not stay for that night. This lack of accountability and inconsistency in customer service was extremely disappointing. While the property is conveniently located near the naval base and meets basic expectations for cleanliness, the way this situation was handled reflects poorly on management and significantly impacted our overall experience."

"yes"

"Breakfast was better than most. Hot tub was as hot as it should be and hours were longer than other hotels. The best thing about this hotel is the front desk mngr, Lisa. She is a delightful treasure. You expect desk personnel to be helpful & pleasant but Lisa not only went above and beyond but welcomed us back every time we walked in the door."

"The room was very clean and comfortable. Family focused!"