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"Staff is very nice. Room is clean but not best quality and street facing room is super hot and noisy at night. "

"In the room the carpet was filthy. The mattresses were too soft. The internet was poor. The downstairs area looked very uninviting, like it had been left to rot. It was dark and depressing. There was no nice common area to sit and relax in. The carpet on the way to the rooms looked like it hadn't been changed since the 1950s and was threadbare and dirty. The area near the landing toilets was old and smelled of sewage The whole place needs an absolutely thorough makeover."

"👌"

"Lovely room & view Staff very helpful & friendly Breakfast & evening meal excellent & value for money Good atmosphere in the bar Definitely will book again"

"Excellent location. Very friendly and helpful staff. On arrival we were met by Molly who showed us to our room. We stayed on a bank holiday weekend and the bar area was very busy, great outdoor area with Mexican bar. We booked the double superior room (room 1) which has plenty of space. Huge four poster bed. Large en-suite with large shower. Tea/coffee/hot chocolate facilities provided in room. TV, Hair dryer, ironing board, fan also in the room.The only issue that maybe a problem is the room windows do back onto the beer garden but this didn't bother us at all. Prices at the bar were very reasonable. Didn't have food so can't comment on that. Check out was 11am so not to early and its just putting room key into the box before leaving (so easy)."

"Friendly, helpful, welcoming staff. Comfortable rooms with good ensuite facilities at a great price. Restaurant has excellent dishes at good prices and the bar serves a good range of drinks again at good prices. A Continental Breakfast is included and there is no cooked breakfast option. The only drawback is the lack of a lift and one or two floors are a bit unveven but to be expected at over 400 years old. "

"Ok"

"Good value"

"ok"