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"We were three travelers who each booked a room through hotels.com under separate reservations. When we arrived at the address, there was nothing that resembled a hotel or any kind of lodging, and no one was available to respond to us. We then called the provided phone number and spoke to someone who said they could not find any reservation under any of our names and that this accommodation was not in business with hotels.com. The person said they were not present and would not come, and if...