Search Chalets in Much Marcle

"From the pictures on the web vs the hotel look itself, these are very different. I cannot fault the pleasant & helpfulness of staff. The room was clean and the bed was comfy. I had a good nights sleep.....BUT The hotel was very very dated. It makes the well known low cost travel hotel appear 5 star luxury. Eating area in hotel looked like a childrens play area (several small pink table tops & multi coloured sections on walls). Continental Breakfast consisted of bread for toasting and not much else. There were approx 6 mini croissants and the rest of the container was empty. The orange juice container was virtually empty so draining bottle to get the remaining juice out. Fruit bowl on window sill. Looked like it needed to be filled up as 4 small oranges in there. Stairs to the hotel rooms were bare, however the stairs to the basement car park had carpet on them. I think that should have been the other way round for a better impression to customers. My bathroom toilet seat was plastic and clearly not fixed in place. Loose hinge and off to right. No plug in sink so you could see the inside of the plug hole which wasnt pleasant when cleaning teeth. Bath pop up plug was broken & didnt pop up. The bath filled up with water as you showered so standing in water you have washed in. I took the top of the pop up plug off and let the water go down but the underneath of the plug has soap residue that had built up. Fridge cupboard but no fridge in there. Windows old. Outlook awful."

"My 96 year old mum uses a rollator and for long distances a wheelchair. There are a number of stairs to access the reception and restaurant and staff made sure there was a ramp and gave us stair free access to the restaurant via another function room. Reception also helped me to use the EV charges as you need to download an app to use them. The evening meal was superb and the after eight cocktail delicious. Hotel is in a beautiful location surrounded by an excellent golf course with a stunning view of Tewkesbury Abbey. Full marks to the staff and the chef. Will certainly stay again. "

"Lovely staff. Amazing grounds. Good and spa great too. Beds are sooo comfortable. "

"Lovely clean room, super happy with our stay"

"Clean but like some old buildings, plumbing is a challenge. A shower where it was impossible not to spill water on the floor! But the room was clean and comfortable."

"Parts of the hotel are tired and in need of an upgrade. The bed base in the room we stayed in needed to be discarded and replaced. It had started to collapse and won’t be long before it completely breaks (room 104). Excellent breakfast."

"Efficient, helpful staff, clear organisation, clean and comfortable rooms. Beautiful grounds, quiet."

"The room and bathroom were very clean, as was the hotel in general. Our only disappointment was the standard of service at breakfast; whilst the food was excellent the service left a bit to be desired and the waitress was thoroughly miserable. She appeared to focus on table cleaning around us rather than being attentive to guests’ needs. Thankfully our breakfast was not contaminated by the cleaning fluid that she was using at an adjacent table."

"We had a lovely stay and definitely be back staff are so helpful"