Khách sạn Nalagasdeniya

"予約完了後、数時間でホテル側から「設備の破損があり修理に4〜5日掛かる。キャンセルしてくれ」とのメールが来た。 この時点でキャンセル料が100%掛かる時間帯。 こちらからキャンセル手続きをすると宿泊代が戻らないかもしれないと考えてそのままにしておき東京の窓口に電話。 何度かけても時間を変えて掛けても日にちを変えて掛けても繋がらない。祝日で休みだったのかもしれないが旅先で問い合わせ窓口に電話が全然繋がらないのはとても困る。 当日、直接ホテルに出向くが看板が無く分かりにくい。 やっと見つけたら開いていない。誰もいない。 隣のアパートにオーナーか従業員が居たので事情を聞くと、彼らからキャンセル手続きはした。彼らにもサイト側からの返信が無いとのこと。 最終的に数日が経過して代金の払い戻しのメールが届いた。 窓越しに眺めた部屋はサイトの紹介通り良さそうな感じだったので泊まれなかったのは残念だ。 入口の階段に多数の野良犬の糞が落ちていたのはいただけない。 また同じ地域に行くことがあれば今度は泊まって評価を出したいと思う。"

"Hotelanlage ist schön. Das Personal ist sehr freundlich. Außer an der Rezeption wurde man ignoriert als man als voll zahlender Gast auf einem Sofa schlafen sollte. Im Kids Club war gelegentlich jemand da, kam man aber mit einem Kind wurde sich nicht gekümmert. Das Essen war schlecht. Viel frittiertes, viel Reis, wenig Auswahl. Wir haben kaum etwas gegessen. Am Pool durfte ich an meinem Geburtstag kein Getränk zusammen nehmen. Kinder sind nicht erlaubt. Okay. Aber es geht freundlicher. Meine...

"Hotel rooms were dirty, wall stains, bath stains, balcony door rusted and staff didn’t remember know much. They were nice but nice doesn’t get the job done unfortunately. Ended up only staying for 1 night and ended up going to another hotel due to this "

"Fantastic beach front location with great views. Rooms and common areas very good standard and staff very helpful and hospitable. Lovely free perks in addition including afternoon tea/ cakes and drinks (gin/tonic, wine and beer) from 5-6pm. Food outstanding."

"Our room Suite 1 was fantastic with a beautiful view to the sea, you could listen to the crashing waves."

"wonderful staff. We had a very beautiful sea side room on the top floor. The pool is a bit small but the location to the sea makes up for the small pool. "

"For us 33 Lake Terrace was the nicest hotel we stayed at during our time in Sri Lanka. The hotel is beautifully designed, the location at the lake is so peaceful and beautiful - simply amazing. On top of this Mr Panduka and the entire staff were exceptional, very discreet but always available and just very nice. The breakfast was very good but the dinner was just amazing, both the food and the atmosphere. While the location is a bit remote (15-20min walk into town) we enjoyed the uniqueness of...

"Gave us the wrong room initially but corrected. Large room & bathroom, nice pool to cool off in. Great staff. Nearby Beach Club is right on the beach & excellent "

"Staff was wonderful, highly recommend. Rooms were cleaned daily, the rooms were functional, the property it self is a bit old, but still very beautiful. Private secluded beaches, you just cant beat the views and how private it is. I initially only had the reservation for 3 days, but extended it to a week. Highly recommend! "

"Beautiful position, excellent accommodation, very helpful and pleasant staff. One of the best holiday p[laces we have ever stayed. "

"There isn’t much close by just the beach and huge amazing pool. Wish there were more shops"

"Etwas in die Jahre gekommenes Hotel.Dafür aber sehr freundliches und aufmerksames Personal."

"Surprisingly stylish tranquil haven. Good price. Highly recommend. Chilled out owners and vibe."

"Magnifique batiment avec une vraie style, piscine excellent, personnel super-sympa"