"One of the best hotels i have been in not only in Czechia (where hotels and service can often be lacking) but in Europe in general. Everything was perfect, all staff were kind and helpful and attempted to answer every question (with a minor of exception of one elderly restaurant breakfast staff worker who didn’t want to know or answer anything about anything and is probably content to clear dishes the rest of his life. Everyone else, bellmen, reception, spa staff, all were excellent and helpful to the extent they could help."
"Rather underwhelmed!
Beautiful hotel, fabulous room with balcony overlooking the town and the red carpet. Obviously the busiest time as we were there for 3 nights just before the KVFF however check in and out was disappointing.
Veronika in the spa to be commended for an excellent facial!"
"Generally the hotel is really stylish and is in a nice setting with good underground parking (although this is quite a bit extra).
The breakfasts are sufficient and well presented. The pool and spa are nice and clean and what you would expect from a hotel of this cost.
It's a 10mins walk in to the town (downhill going, but uphill coming back 😧).
Overall, it's is a decent 5star hotel with service and amenities you would expect for what you are paying."
"Visited the place in may; close walking distance to downtown; great breakfast and dinner; had room with balcony facing woods with fresh air and birds; fridge did not work well and some parts of thebut overal great pleace to stay and visit"
"Location is great, the rooms are spacious with high ceilings, fully renovated. The daily room cleaning was not to the 4-star level we are used to, though. The carpet flores were not properly vacuumed, the beds were merely made, and the towels were changes once in 4-5 days. Also, the TV channels were very limited, particularly in English language. Bring your Netflix with you."
"This lives up to its name- very romantic! The room was comfortable and well-decorated, the included breakfast buffet was one of the best I’ve had anywhere, the staff very friendly and helpful with ideas for spas, and the in-house massage excellent. Parking is available and the location is central to the spas and colonnades. Highly recommended!"
"The heaters didn’t work. They would fix them and then the next day, they didn’t work. They don’t have covers/blankets either, just small twin size covers like a twin mattress pad. The restaurant was the best part and so was the location!"