Khách sạn Nelly Bay

"The shower drain had an issue and water would back up while showering, so I reported it to reception. They advised they would send maintenance, which they did, however they used a chemical with a very strong and unpleasant smell. I raised this again with reception and had to request that we be relocated, which was eventually arranged. I would have expected the hotel to offer a room change before carrying out maintenance, rather than us needing to ask. The breakfast was also disappointing. The...

"Property suited us for location & facilities. Would have been good if they had advised us the Unit number when they gave us the code, so we had to call to check n "

"The room was very nice The hostess was there to meet us and showed me to the room and parking, Also where it would be nice to go for our evening dinner, "

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"Breakfast was fantastic, fresh & delicious. Kitchen was very well equipped."

"Room was small with no opening window which made it stuffy. Milk and coffee and tea were supplied but no spoon. No microwave. Hotel parking was full by 5pm each day and no alternative street parking available within reasonable walking distance. Cannot recommend."

"Peaceful, relaxing the waves hitting the beach relaxing atmosphere close to bars and restaurants and only a walk across the road to beach clean and tidy rooms"

"Rambutan is our first choice for our frequent visits to Townsville. The rooms are well appointed and always very clean. The location is very convenient with a range of decent restaurants in walking distance. The restaurants on site are very handy for when we just want to relax by the pool too. The standout for this hotel is the staff, especially Ryan on reception. He always makes us feel so welcome, and he is always willing to go above and beyond to ensure we have a comfortable stay. "

"Clean spacious rooms. Breakfast arrived the evening before. "

"Ok"

"Have stayed a couple of times now - nice place."

"It was nice"

"Very conveniently located within the city with access to all amenities. The room was all clean with nice comfortable bedding. However, the toilet flush system was malfunctioning and hand bath sink was blocked or clogged up when in use at the time which was reported to the receptionist."

"As expected clean easy access all as required for a stay away from home ."

"perfect location central to town. comfortable large room"