Search Hotels Near New Castle Farmer s Market, New Castle

"Friendly staff, clean room comfortable beds and pillows. "

"The first room that we had which was 411 was not properly clean because unclean counter top and pet hair window cushion by the window. Then we were transferred to room 417 and it was clean on the outside, hehowever when we opened up the cabinet, there was still empty carton of beer under the sink area. Along with a heavy smell of marijuana that fill the whole room. It just lets me know that the housekeepers did not clean in either rooms do thier job. there was no desginated place for smokers. so we had to endure it while wait for our ride. I will not put any of my guest there even though the front desk clerk and mainatince was there to help. it was not thier job however they came to see and help "

"Switched rooms immediately as the bathroom was not clean. Discovered later that they didn't finish the job in the replacement room either. The whole hotel floor had dirty floors with trash pieces everywhere. The floors in the room as well. Hair and garbage in the tub and a dirty washcloth hanging on the shower curtain. People smoking in the stairwells and the smell of smoke and weed everywhere. I'll stop there. "

"It was amazing and when I did have problem they where quick to fix it "

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"Stayed for the weekend, not bad but not great. It’s an old hotel that was updated but only so much you can do. Nothing majorly wrong but our room was more like death by a thousand paper cuts. Huge gap at the bottom of the door, toilet wouldn’t stop running thermostat stuck so room was blazing hot all weekend, 3rd floor ice machine had mold in it. Upside is that there is a fantastic little diner next door that serves an amazing breakfast, which definitely beat the 1/5 continental brrakfsst served at the hotel. Staff was nice enough but seemed bothered to be there and generally uninterested in their job. Probably poor management creating a bad work environment, if the condition of the hotel was any indication. "

"Very clean room"

"They had a water supply problem from Fri until Monday - no showers, couldn't flush the toilet..did a poor job of communicating any updates..did not assist in trying to find alternate lodging, or offering compendation."

"Our flight arrived late, we got there after 12am. Upon check in the staff was very rude. We went to our room which was not clean, food on the floor bugs crawling around. We asked for another room, the male worker said it was no other room. He proceeded to tell us we can leave, that’s exactly what we did. I contacted Expedia for a refund, the male that checked us in marked us as a no show. I have videos and pictures. "