Search Hotels with Pool in New Castle

"On the website it says a nutritional breakfast. All that was there was coffee, one type of creamer, & granola bars. That was it! There was dirt in the corners of the room. Beds were very hard."

"Clean room"

"Your breakfast hostess on Saturday morning was rude and ignorant to the guests. It was pretty busy because it was the NFL draft weekend. The person working the front desk brought the breakfast hostess a coffee drink that had been purchased elsewhere (which was fine). However, the hostess slurped the whipped cream from her drink then took her cup to the kitchen, took a can of whipped topping used for the waffles from the refrigerator, stuck it into the bubble top lid on her coffee and filled it. This was absolutely disgusting! The door was open so everyone witnessed it. And as an inspector for the department of health believe me I was sickened by it. Additionally, I believe the front desk person kept her grey Outlander Sport parked right outside the main entrance all weekend. There was a green monster mask in the passenger side propped over the headrest to make it look like it was actually sitting in there. Very very tacky and not a good look for your hotel. Anyone who entered the main entrance had no choice but to see it."

"a great overnight stay! as three women traveling alone we felt very safe"

"The hotel lost hot water on Saturday night, and still was not fixed when we checked out Monday morning. Terrible communication from management, and unacceptable service after trip, attempting to get compensation/reduced rate for the lack of basic services. "

"It was very dirty and it definitely needs some update. "

"👍 good location, friendly staff."

"Breakfast was delicious and staff attentive to the cleanliness of the area."