Khách sạn New Castle

"People there are amazing, helpful, and thoughtful. The property outside needs someone to pick up trash. A simple task. Rooms were clean but need repairs."

"Room was very clean, and staff gave exceptional customer service. "

"Stayed in room 4. Lovely room just remodeled, beautiful tile work in the bathroom, as nice as some luxury hotels I’ve stayed in! Great front desk guy, very friendly and helpful.!"

"La tina estába cerrada "

"Easy and convenient off I-70. Nothing fancy. "

"Yes"

"Public corridors were not cleaned daily, crumbs on the floor constantly. Water machine I was told had been broken for years, no maintenance request to fix it obviously. Breakfast left something to be desired, juice machine didn’t work throughout half my stay and the offerings were the same every day. Breakfast server was the most unfriendly person in the entire world, do not have unfriendly people working in the morning. Thin walls and people up until 2 AM talking loudly."

"it was nice place to stay. Restaurants and local stores are close to the Hotel."

"Buena"

"Limpio"

"Very nice property and close to town. "

"Spa was not was not working. Towels for the pool area were out. Door to room had a gap and was not sealed properly. Outlets in room were loose. Door in bathroom was worn and scratched. Hot water for shower was more like luke warm. Lamp outlet did not work. Bed was noisy and old. Remote for t.v only worked from like 2 feet away. For price of tjese rooms was not worth it. This hotel is outdated and needs alot of repairs."

"The Staff were very friendly and very accommodating to our needs."

"Jessica was helpful"

"Very small bathroom, only blackout drapes, no shears or shades, the adjoining room next to us was empty but the TV was on ALL night and kept us awake our entire first night. Staff did turn off the TV the next day but offered nothing for the inconvenience and sleepless night. No housekeeping services were performed in our room during our two night stay. Pool was closed during our stay with no advance warning or notice. "

"Nicely updated bathroom. The bedroom was comfortable but needed a little love. Breakfast was disappointing even though I was well within the hours quoted the coffee was nearly empty and cold and I didn’t see any breakfast items"

"Perfect location."

"Yes"

"The room was old. I had hard time to find good outlets because some of them won't work."

"Nice clean low key place. Only thing is to vacuum better on the sides of the beds near the headboards in the harder to reach places - could use a good deep clean. "