Khách sạn gần Suối nước nóng Hẻm núi Nam tại New Castle

"The breakfast service started later than expected, and the staff were not very friendly. Also, the amenities, including the shampoo and other toiletries, were of disappointing quality."

"NEVER recommend staying here! Came home with bed bugs. I demand a refund. Place was dirty, dark and moldy!!"

"We loved it. Very clean rooms. Super close to the highway. Quiet and safe."

"Nice new clean facility. Close to everything and the breakfast was very good"

"This was our second time there and there has been work done on the rooms, all considered it was nice to be back."

"The grounds are immaculate. Rooms very clean. Very well situated to the town’s shopping, restaurants, and things to do. Returned after two weeks as a good experience"

"Friendly staff"

"La estadía en el Best Western Antlers at Glenwood Springs fue una experiencia muy agradable. El hotel cuenta con un ambiente acogedor, rodeado de naturaleza y montañas, que transmite la esencia relajada y encantadora de Glenwood Springs. Sus instalaciones están muy bien cuidadas, las habitaciones son cómodas y limpias, y el entorno invita a disfrutar del aire libre y de la tranquilidad de la zona. Además, su excelente ubicación permite acceder fácilmente a las principales atracciones,...

"Hotel is like a maze. Certain elevators connect only to certain rooms. If you're on the 4th floor you have to use a wheelchair lift to get there unless you want to drag your suitcases up a flight of stairs. Layout was weird and confusing. Stained glass windows are sagging out of their frames and there is gum in the window wells on the 4th floor. Lobby is beautiful, but fireplace puts out no heat and it's cold in there. This is a biking city and elevators are so small, you can't bring your...

"Everything was awesome."

"Room was clean and comfortable. Staff was friendly and helpful."

"Clean, old school, very good value for the area"

"By far the worst customer service I’ve ever experienced. Owners and staff are crooks. This place is a total rip off. Do not waste your money."

"Good"

"Good and clean place. Property is a little rundown and older, but a decent place for a night"

"Unknown to me upon arrival there was remodeling in progress, pounding, banging and far from relaxing. The staff charged my card twice then cancelled the charge which resulted in my bank putting a hold on my card for days. I’ve since received a call at 9am telling me they would debit a second card on file if I didn’t call by 6pm the same day, however, they took it upon themselves to debit the wrong card by 9:41am not allowing me the time to get to my bank and have a new card printed since my bank...

"My friend AVVEEE excellent customer service really helps everyone in the hotel. Beautiful hotel and great staff too. I would recommend it to everyone who wants to go to Glenwood springs."