Khách sạn New Cumnock

"Bed was really comfy , breakfast was amazing good selection "

"Clean room, very well looked after by Shona and David who dealt with everything we requested, even at 8pm. Stayed before and will be back again. "

"Our stay was absolutely perfect from start to finish. The whole property was spotless, the facilities were beautiful, the room was probably the nicest one we have ever stopped in, furnished to an extremely high standard and so comfortable. Honestly, don’t even think about looking for somewhere else in the area…you will not find better!! Oh yes, the homemade marmalade at breakfast is to die for too!!!"

"Room was not of the standard off the rooms we normal get,and was on second floor with no lift access(husband ill health ,asked for room lower down,wanted extra £60 for 2nights .everything else was perfect as usual,and we are regular visitors !"

"Staff were very friendly. Nice big very clean room. Lovely dinner and breakfast with plenty choice. Will definitely stay here again. "

"Extremely comfortable room. Staff particularly efficient, kind and caring of guests needs. Delightful overnight stay."

"Yes it was extremely pet friendly "

"Loved the hotel, spotlessly clean, excellent food and service and great location "

"Evening food was excellent, delicious lasagne Cooked Breakfast was cold"

"Walking in to the hotel was beautiful but it’s so hard to get a parking space , it’s all been redecorated so went up to our room which was room 6 and it’s very dark so we had to put the lights on in the afternoon, lots of clattering and banging going on so went to reception and spoke to them and they said it was the bins getting taken out I just was checking that it wasn’t going to be like that all night , there is a middle door which was being used and it just banged shut , through the night...

"Beautiful hotel and such superbly appointed rooms. Amazing breakfast and so handy for the town. "

"Great location to walk to restaurants and shopping and the Castle"

"Lovely spotless flat, even though we didnt spend a lot of time in it, it was perfect for our stay. Great communication with Catherine. Would definitely stay again."

"We were kept waiting at check in while the person on reception finished typing an e-mail. No acknowledgement of our existence whatsoever. We had read other reviews which said 'avoid room 44'. Guess what room we were given ? We requested a change of room, and were given room 45, next door ! Comfy bed was a plus. Breakfast was adequate. I had stayed here before, many years ago, when it was the Marine Court. Then it was a classy, well run establishment. Today, it has the appearance of a tired old...

"Room had mould around windows and bathroom shower screen. Shower head not cleaned as very rusted. Toilet was very loose and grime around where it’s had previous silicon around it. Heavy dust on shelves as well as spider webs around windows. Hairs on bed. Not ours and got a hair in my breakfast pancakes. Again not mine as it was pulled back into a bun. Reported to staff. Was assured someone would contact me. They never did. The wedding I was attending was good apart from spelling the newly wedded...

"I am a seasoned traveler "

"Staff were excellent, couldn’t have been more helpful. Good location and amenities "

"Room too hot, radiator couldn’t shut off. Had to get 2 fans too cool the room but made little difference"