Search Hotels Near New Museum, New York

"Good stay and location"

"Great staff. A little too bare bones for me. I want a coffee maker in room. Air conditioning noisy "

"I did not smoke in this room. I used hairspray and a portable steamer during my stay. After I checked out, I saw a charge on my credit card that I did not expect. The hotel never called me. They never emailed me. No one knocked on my door. The hotel sent me a report showing high air readings. If the air was bad, why did no one check on me? No staff member came to my room. No one asked if I was safe. I asked the hotel manager for proof that I smoked. He had no photos of ash. No smell report. No witness statements. He only had a printout from a sensor. The manager said their sensor cannot be triggered by hairspray. That is not correct. Hairspray has chemicals that sensors pick up. When I kept asking questions, the manager accused me of trying to buy a good review. He also spelled my name wrong on purpose. News reporters in Boston have looked into this. They found hotels using the same sensors to charge guests for hairspray and steam with no real evidence. I have used this booking site for many years. I have no other complaints like this. A hotel that ignores guest safety and charges surprise fees is not a place I will stay again. "

"They’re not easily reachable by the phone. They left dirty dishes and linens in the bedroom. There was also blood on our sheets when we got to the hotel at first. Now, the staff was great, and they gave some accommodations. However, for the prices that they are charging, I was pretty disappointed overall with the hotel."

"Staff are nice but I didn’t get my hotels.com F&B credit and the water dispenser on my floor was broken meaning I had to go up and down each time I needed to get water. "

"The room was clean just an older model "

"Clean room. Very small. Only problem is the cabin beds are not long enough if you are 6’ tall. Very uncomfortable. Showers and bathrooms are close by and are adequate."

"Old hotel in a great area. No elevator on site so get ready to carry luggage 4 flights of stairs! Rooms are decent size and hotel has a boutique feel. Staff are barely present. Better options out there! "

"Very small rooms as described - works for one or a couple, tougher to 2 friends. Vibe is fun, staff is great, roof deck is fantastic, & subway access is easy."