4/10 Poor
R Paul, Marblehead
Travelled with partner
25 Sep 2024
Liked: Cleanliness, property conditions & facilities
First off – beware! The hotel charges you a “Destination Fee”, which is a code word for a resort fee that you have to pay on arrival whether you need the “amenities” or not. The daily food and beverage credit is only for their own facilities and the main restaurant in the hotel is not included.
Then -- we got a ridiculously tiny room that was apparently standard. There was hardly room to turn around. Eventually I found a place to put our suitcase (luckily we packed light and only had one small one). There was no clothes closet or chest of drawers. i.e. nowhere to put clothes except under the bed. I found two tiny hooks next to, and almost hidden by, the TV so I asked for some coat hangers, which they did provide.
The “bathroom” had a shower and toilet – the washbasin was in the room about a foot from the bed. The bathroom sliding door closed so firmly that it was almost impossible to open from the inside. The shower had no grab bars or towel bars at all.
The light switches were inscrutable - none of them had backlights so turning on a light in the middle of the night was near impossible. There were no USB outlets in room.
There were reading spotlights that shone on the bed’s backboard, useless for reading.
On the good side, room was quiet and insulated from city noises and AC was good.
No onsite breakfast other than pastries.
R Paul
Stayed 3 nights in Sep 2024