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"Very spacious, the staff are beyond wonderful. Onsen at the end of the day is just a fantastic treat. Highly recommend!"

"From my suite and bathtub, I had a stunning mountain view. The room was beautiful, clean and comfortable. The staff were cordial and polite. Although, I do wish the staff showed more Japanese culture customer service toward information and concierge services. Being at a Ritz Carlton Reserve hotel, I think the sophistication and quality of the onsen, gym, spa and in-house skiwear boutique weren't up to par. Those areas felt like I was at a Marriott hotel instead of a Ritz Carlton Reserve."

"Awesome outdoor onsen "

"Beautiful view from the dining room"

"Epic stay "

"I normally do not get involved in reading my stays. The stay here was excellent accommodations were spotless and the staff bend over backwards to help at every turn. It’s a expensive location but well worth every penny."

"Great staff! Clean and accommodating! Great location walking distance to slopes and bus station! Convenient delicious breakfast! "

"Staff is amazing. Food was fantastic and fresh. Everywhere was clean. I added a 90 min massage and would do again. Onsen was beautiful and peaceful. I will be booking here again. "

"Nice modern rooms - great location - self check-in worked great. I had ski stuff shipped and staff was responsive by email to help with coordination. "