Khách sạn gần Khu bảo tồn North Branch tại Richmond

"While early clean there was hair on the bathroom floor when I arrived."

"Rooms are clean - we stayed there for a wedding - it is really annoying how they raise the prices especially so much - I paid $500 for a room- thats doubled the price it should be for no additional services - also requested early check in due to needing to get to the wedding by 3- they replied it would be put on our account - we got there at 215 and were told our room wasnt ready - annoying won't probably stay there again"

"Went for a short stay to celebrate our wedding anniversary and found our stay to be very enjoyable. The cottage was very cozy and had everything we needed for a nice little getaway. The location is close enough to the lake and business district but far enough away to feel secluded. The staff was very friendly and helpful."

"Wonderful property! Will stay again!"

"Electrical tape covering outlets that didn't have covers. Weird light-colored stain on the carpet between bed and nightstand. TV screen was dark and couldn't be adjusted. AC worked just fine. The waffle tasted strange. Never had one that tasted like that. Can't even explain. Didn't eat it."

"There were a few issues with our room and I spoke with the GM Stephanie about them. One involved the couch that smelled funky, another was some stains in the carpet and double checking the bathroom for a few stains. She said they would be steam cleaning the room and she would personally check the bathroom cleanliness. The only other issue we had was parking or lack there of especially late at night. Quite a few people had to park on the lawn."

"Everything was great"

"Walking distance to restaurants,shopping and the beach"

"I did not feel that the room and common areas were remarkably clean. I noticed hair in the shower before we used it, and just general grime in the bathroom. The carpet also had spots. In the breakfast area, the cabinets were sticky and dirty. I opened them to find a plastic knife."

"The staff couldn’t have been nicer! Our suite exceeded our expectations. We were celebrating our 30 year anniversary and they put a sign congratulating us on the wall of the elevator! One of many special touches. The lobby offered refreshing specialty iced tea drinks as well as water, coffee and hot chocolate. There was even complementary chicken noodle soup and chocolate chip cookies. The breakfasts were great. Hot good food that was a perfect way to start each day. The location was ideal. We...

"The property was in excellent condition. Every area was clean and decorative. Staff was so helpful and kind. Breakfast had a lot of options. Seen gym and sorry I didn't have time to use any of the equipment. We will use this Hotel every time we're visiting our Family."

"The staff were incredibly good. Anything you need... Just call the front desk and it will be at your door within a few minutes. I thought the price was a bit steep but the stay was very good 👍"

"Is is improving. I am staying in a nicer grade of room. The location is better than an other hotel I tried on the far side of the lake. Heavy trash around the hotel was cleaned up. Internet slightly improved. They do need to use diffrent channels on the WI fi broadcasts. Right now they are all in a center channel and are competing against each other. I would stay there again."

"Staff did a good job. Room was unsatisfactory, window shade needed a strong man to operate. Pull curtain fell off the rod when closed. No microwave. No cabinet under the awful large TV. No art work. Would not recommend this hotel to any friends or family. Did not have a free continental breakfast and charged another $30 in resort charges………for What????"

"The lake view was the only nice thing. Room had nothin. A bed and small table with chair. No phone to contact office, no fan, no TV, no refrigerator, no internet / WiFi, no in-room bathroom, no sink, no mirror, a detached head board, two flat pillows looked already used."

"The service from the staff was awful especially the check in"

"When we first got here there was no staff on-site. I didn't have any information for my room because I booked my stay through a third party. The fire place didn't work, the jacuzzi was dirty, and there were bugs."