Khách sạn North Branch

"It is unacceptable that a place would rent out without a working septic system, and we were asked to put TP in a garbage bag rather than flush it. The facility should have remained closed until the plumbing issues were resolved."

"Hotel is old and in desperate need of repair."

"Clean room and bathroom perfect for my quick fishing trip. Would definitely stay again"

"The entire state exceeded our expectations"

"Very close to the event that I was participating in so it was perfect for my needs. Breakfast was good with a lot of variety and nearby stores and restaurants. Room was clean and I didn't have any issues with my stay. Would recommend."

"The front hotel staff was completely rude and told us we had to walk ALL THE WAY AROUND the hotel to get to the casino when there was a hallway connecting the 2. My mom had to walk down a hill because he was rude and didn’t even tell us where to go or what direction our room was. I won’t be going back."

"Lovely place; I wish we had a chance to spend some time sitting on the porch overlooking the pond and just read and enjoy the beautiful weather. We'll plan for more leisure time on our next visit."

"Clean room"

"The staff was quite helpful and exceptional. We really enjoyed our stay at this hotel!"

"Big rooms"

"Surprised at the condition of rooms. Bathroom poorly outdated and room felt rundown. Pleasantly employees but disappointing quality."

"The hotel was advertised to have a 24 hour desk. Had to make a call and wait for someone to get checked in. The hotel was in need of major maintenance and repairs. It actually should not be open until the remodel was completed. TV didn’t work. No hair dryer. There were missing drawers. Flooring and walls in need of replacement. Burn marks on the bedding and a strong stale cigarette smoke in the air. I went to check out at 9am the next am, scheduled time for the front desk to open, and no one...

"The room was lovely. The hotel is beautiful. We had a room in the actual building not in one of the outbuilding/cabins unfortunately because we were there just at the opening of season. The restaurant and bar were not up yet. Travel to other restaurants is good 10 to 15 minutes or longer. The pool was not open yet of course but during season, I’m sure it’s lovely and the staff was kind and very attentive."

"The hotel was clean, convenient to the World Resort where we attended an event, next to a small mall and breakfast was included. The downside is the shades didn’t cover the window so the sun shined into the room at the crack of dawn."

"This is a great place to spend quiet time in nature. The spa with sauna and pool is also very nice. "

"Wow. What a beautiful serene getaway in the Catskills. Every single staff member was incredibly friendly and went above and beyond to ensure a comfortable and relaxing trip. We came for my husband’s birthday. He received a men’s facial and I received a body clay wrap. The most relaxed and soft skin I ever felt, thank you Carol! We enjoyed the spa- sauna, steam room, jacuzzi. The somatic body movement and yoga classes helped our bodies stay loose and relaxed. We absolutely loved the prix fixe...

"The place is in a beautiful spot but totally run down. The staff does not care about the guests and will do nothing to help. No coffee until like 7:45 if you’re lucky. No complimentary coffee as advertised. Really disappointed all around. Place is so old and smelly. If you like nursing homes than you might enjoy staying. Sorry but true. Also would have been nice to know that they bus in inner city kids with one chaperone. I mean the kids were pretty nice but over ran the lobby and pool areas and...