"Beautiful hotels with clean rooms & the bartenders and servers were all wonderful, but the Polish guy at the front was useless.
We needed a taxi, & he just gave us cards to call. We couldn’t call from our American phones, so he allowed us to use the front desk phone. Any other place would arrange that for you, not “I don’t know. Here are some cards. Good luck.” Your guests are foreign. A hotel doesn’t just abandon the guests with “Good luck”. Only garbage hotels do that. This was a very nice hotel with beautiful scenery.
The front desk doesn’t open until 8:30 am, but we had to leave at 7 am… so we ended up opening the doors ourselves, & because we cannot lock from the outside, we had to leave the doors open to get out of the lobby to our taxi to make our flight.
Because you cannot get an Uber or taxi, you have to plan ahead. This is something that needs to be shared.
In order to dial out, you have to use 011 (if you’re USA) 44 (country code for the U.K.) and then the British phone number WITHOUT the first 0 at the beginning of the area code (many just give the number without the 0. Area code is four numbers, I think). I had to figure this out from Google. How sad!
A sign with these instructions would help your future guests?
Bodwin has no public transport.
The 21 year old bartender let us use his phone, too. He was great. The servers in the dining room were fantastic. The lady bartender at night was amazing. Other than the service, it was a very nice experience."