Search Hotels Near North Shore Open Space Park, Miami

"Good"

"I do not on the norm write reviews as I am too busy working. However, I think people should be aware of what this resort really is. The resort appears as though it would be fabulous. The price is high end, the photos look high end. The location on the beach with the pools seems it would be a wonderful vacation. With all of the bellmen, ballet parking, fancy lounges, the concierge and front desk, everyone wanting to help you, again, it appears like a luxury resort. It is not. It is very insulting. My husband and I went for a business trip. We are in our mid-late fifties, are fairly well off. We expected a nice luxury resort. However this place will over charge you every single chance they get. The water fountains don't work, they will sell you a bottle of water for $10. If you bring your own water, they will charge you to use the fridge in the room. Beware to NOT TOUCH the mini fridge or you will be charged automatically, whether you used anything or not. we were charged $150/night for parking. you can not eat for under $200. The music by the pools was SO LOUD, like dance music. I could hear the music even in my room as I paid to stay in an upscale room with beach views. I expressed my concerns to the manager, saying we were checking out the next morning. He promised me a refund. He lied, did not honor his promise, nor did Expedia enforce it, even though by 5pm, an hour after check in, I said we wanted to leave after one night. They do not cater to the guests. "

"Phone was not working in the room, water was cold! Staff did come to fix the water no issues after that! We booked the cabana for $275 tv was not working, staff tried to fix it, still did not work! Pillows were really dirty. We told staff, they changed our pillows and gave us 50% off our cabana food and drink orders. They also comped one night of our resort fee. All in all I was disappointed in the stay , however the staff did try to make up for it which was good. Will I be back, probably not! Will I recommend, probably not!"

"Absolutely loved staying here, I felt very secure and the staff were very helpful always messaging and asking me if there was anything I needed etc. Would definitely recommend this as a top place to stay, within walking distance to everything we needed and right by the beach about a 5 minute walk with the most beautiful breathtaking scenery and the most relaxing environment, very therapeutic for mental health. LOVED it !"

"the room was mot clean, the lamps were rusted "

"Close to beach and food, excellent breakfast."

"The bathroom was disgusting but the rest was good but had to walk 3 blocks to the pool which was so small better to walk to the ocean. "

"Great location, drinks & food downstairs until 3am is super convenient!"

"Estoy muy conforme con el hotel Collins!!! Muy recomendable"