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"We had a very good experience at the imperial hotel Charlotte on reception very good All staff excellent Building a little dated corridor a little up and down Overall a nice experience also dinner was well presented "

"Only one or two small problems ie no lifts for us older generation but manageable. The outside of the windows were dirty. Excellent staff food great. "

"Beautiful view, spotless room, peaceful atmosphere, and the friendliest staff — couldn’t ask for more."

"Wonderful place to stay, overlooking the estuary and castle. Would recommend keeping the curtains closed if you have a shared terrace room - we had a few people drifting past taking photos of the castle when we were not dressed for such guests. "

"Beautiful historic building, friendly helpful staff"

"The staff were excellent. The rooms were lovely and spacious. We had a dog friendly room which was really lovely. The food was delicious, the hotel is centrally positioned in Conwy. I would highly recommend a stay at this Hotel. We will return again the near future."

"Size of room and bathroom. Only complaint is no toastrack at breakfast."

"This place is a treasure. Look forward to coming back! Diolch "

"Only one problem parking is very hard to find other than that the hotel is excellent and the restaurant and bows excellent"