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"The room is like in the photos, everything is very comfortable and pleasant. They make you feel great. Molly's help has been incredible since we lost the suitcase and she was waiting for us to get it back. We have felt very good and we will definitely repeat."

"Great location. Staff couldn’t be any more helpful. Jimmi gave us some great recommendations and when our plans for the Ha Giang loop changed last minute Jimmi helped us by arranging an extra nights stay and a room for us on our return into Hanoi at 3am. Wouldn’t look anywhere else to stay on my next visit to Hanoi."

"We had an absolutely fantastic 5 night stay here! The staff were so incredibly kind and helpful with everything and it truly made the stay exceptional. Special mention to Kathryn, who was fantastic! The room was very comfortable, spacious and clean. Breakfast was also very good, with a wide variety of options from a buffet and a la carte. Overall a wonderful stay and we hope to be back!"

"Enjoyed our stay! Highlight for us was the wam and helpful staff. We felt well looked after on our two separate stays. Room was comfortable and breakfast was convenient. Location is well positioned to explore the old quarter"

"Amazing! Every detail attended to. I highly recommend this property to anyone who wants first class treatment at a bargain price."

"I had such a good stay. The room was perfect for me and the staff could not have been better. The location felt like it was right in the middle of everything, but because it was slightly down a side street it was quiet and relaxing. I recommend this place without reservation. "