Search Hotels Near Norwalk Reservoirs, Norwalk

"Staff was great the room was not the door was broke and would lock sometimes and other times it would not there was no shower curtain in my room had to go to front desk and they gave me one not put it in but gave me one to put in ?? Room was not clean !"

"Water park closed at 8 which is way to early! We arrived on Friday night and didn't get to go to the water park until Sunday morning and just for a little while. You had to buy anything you wanted. No coffee pots in room, nor courtesy pots in the lobby. Coffee should be available to guests at all times."

"The breakfast fruit didn’t have bananas. The coffee only had the horrible coffee mate petroleum product for cream. Otherwise it was ok "

"The room was clean and tidy. No complaints about the room. I didn’t realize that when you stay multiple days housekeeping doesn’t come at all while you’re there unless requested. Kinda disappointing but not really a big deal. Staff was friendly and courteous. I didn’t make it to breakfast either day so I cannot rate that. Outside was neat and clean. Parking lot well lit as well. "

"My son and I enjoyed a lovely stay at the lodge! Parking was accessible, the room was clean and cozy, and the waterpark and additional amenities were so fun! "

"Tv went out and they didn’t have a new room to put me in nor wanted to give me a percentage off for a new stay. I reached for a manager and have yet to receive a phone call ."

"Yes"

"Dirty plastic silverware on the floor. The bathroom garbage was full when we checked in. Bathroom was definitely not cleaned. Doubt the room was cleaned either but good enough to sleep in for the weekend."

"We had bed bugs in our room, however the front desk staff we're great in giving us a quick refund. "