Khách sạn Oak Ridge

"I arrived and went to my room. The lights in the bathroom did not work. They changed my room. Got to the new room, tv remote did not work, no biggie I went downstairs and they put batteries in it. The AC wouldn’t work then in the middle of the night I was woke up by the thermostat making a “ticking” noise. They said they would give me a credit but have not done that. I e been told 3 times the manager would call me, they aren’t in yet, will be in soon etc. none of this has happened."

"Bathroom sink was clogged and smell bad. Dead bug found in the bathroom"

"Aceptable para dormir, desayuno súper básico… café, pan, leche y cereal"

"1st room air conditioner wasn't working, reported it and then told it was just replaced today. Had to wait for maintenance to come back from break, then the story was he was off and had to wait for him to return because he had been called back, couldn't put us in another room until he said it wasn't working according to the lady at front desk. After another hour she called us and said she was giving us another room. Next room remote control wasn't working I went to the front desk and asked for...

"It was a nice clean room clean and good size. Mattress could use an upgrade and the water was barely warm."

"We were cooked a full breakfast the next morning, had our beds turned down with chocolates and banana bread waiting for us in our room upon arrival. I have never felt so pampered and rested and all this while enjoying the environment of a 140 year old manor. My husband needed some time away from the busy life of teenagers and now we will be back yearly."

"There was mold in the bathroom of room 128. The room smelled musty. The curtains didn’t block the light from coming in. I had a terrible night’s sleep here."

"It was old but clean . Lady at front desk was kind of."

"Had an absolutely amazing time with my daughter. We left in Tuesday night instead of Wednesday do to the passing of a loved one. The staff was absolutely amazing and had such care towards me. I hope to come back one day and get the full experience. Thank you guys"

"When checking in, there was an older couple speaking with the front desk person, asking that their shower be cleaned. When no one was available to do that, the gentleman asked for supplies to clean it himself, so that they could shower. After I checked in, there was a gentleman upset about the cleanliness of his room, as well. I was quite worried about what I was going to find in our room. On the way up, we passed a room that looked like it had blood splatter on the outside of the curtain,...

"Room was spacious and beautiful! Loved the grounds! Breakfast was delicious!"

"Our TV remote would not change the channels"

"I called the number on the drawer letting me know that that was the office because no one was there. When they answered the phone. They seem annoyed and asked me if I even had a reservation. And finally unlocked the door to a Small and uncomfortable office. That should have been my cue to leave. The room smelt bad when I walked in it and had no air running so it was over 80°. It was filthy."